Ultimate Staffing Services is hiring: Customer Service Specialist - START ASAP i

We're seeking a dedicated Customer Service Specialist for a 3-month contract role during the busy holiday season. This is a 100% in-office position located in Minneapolis, with a parking pass provided for your convenience. If you thrive in a fast-paced environment and enjoy providing excellent customer service, this opportunity is perfect for you!

Duties:
* Responding to customer inquiries via email and chat, including order details, product questions, complaints, and concerns.
* Handling customer service calls: providing order updates, placing orders, taking payments, and assisting with website/product inquiries.
* Managing order tracking and carrier communications.
* Processing returns, including issuing shipping labels, checking in items, and providing refunds.
* Recording customer interactions and solutions using various software systems.
* Collaborating with team and management to address improvements, trends, and recurring issues.

Requirements:
* High school diploma or GED required
* 1+ year(s) of customer service experience in an office setting
* Proficient in Microsoft Office 365

Additional Info:
* Pay: $20 - 22/hr
* Schedule: 8 am - 5 pm, Monday - Friday
* Location: In-office
* Type: Contract = Start Thursday 1/2 to 3/31

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.