Housing Navigator/Case Manager - Fresno Job at Titanium Healthcare in Fresno

WE ARE TITANIUM HEALTHCARE

Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just arent getting the medical care they need. Were on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.

Join us in our mission!

POSITION SUMMARY

The Housing Navigator is responsible for providing support and assistance to members and their families experiencing homelessness or at-risk of losing their housing.

WHERE YOULL WORK

This position is hybrid. You will work from home and service members in the field.

WHAT YOULL DO

• Research, establish, and maintain a list of available housing opportunities in the region
• Develop relationships with and become knowledgeable about local community resources including transitional housing, shelters, and permanent housing
• Develop individualized housing plan, communicate the plan and housing opportunities to the member to ensure effective service and all placements are consistent with the members overall care plan
• Assist members with their housing search, including applying for apartments, negotiating with potential landlords, filling out rental applications
• Assist members in understanding tenant rights and responsibilities
• Assist members with talking to their landlord by being a mediator if there is a disagreement or concern
• Conduct follow-up meetings with members after housing placement to assist with issues
• Maintain accurate documentation of service objectives, outcomes, and other member related information in the appropriate data systems
• Participate in collaborative team meetings to provide input, support, and brainstorm solutions to common areas of concern and develop best practices
• Understand and abide by all departmental and companywide policies and procedures
• Comply with all safety and injury prevention policies and regulations
• Utilize the HMIS: Homeless Management Information System to add members into housing portal
• Assist members in completing CES assessments; completing it with them on HMIS or directing them to a CES Access point where they can get the assistance to complete the CES assessment
• Assist members with in-person assessments or housing tenancy
• Perform other duties as assigned or required

WHO YOU ARE

• Fluent in English (written and verbal)
• Competent with computers, email, virtual platforms, Excel and other Microsoft Office based programs
• Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear and concise manner
• Ability to identify problems and use logic and related information to develop and implement solutions
• Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures

WHAT YOULL NEED

• Bachelors degree in healthcare, or 1-2 years of experience in healthcare, social work, public health, physiology, or other related field
• Minimum 1-2 years of relevant experience in social work, case management, working with unhoused and unsheltered individuals/families and veterans programs
• Experience in a social service setting with working knowledge of case management systems and planning techniques
• Current and valid Drivers License
• Proof of auto insurance
• Distraction-free home workspace with a secure internet connection

NICE TO HAVES

• Bilingual in Spanish a plus
• Prior experience working with HMIS

WHAT YOULL ENJOY

• Make an impact: an organization who cares about its employees, communities, and the future of healthcare
• Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
• Growth: opportunities to develop and grow your career with us
• Community: you are encouraged to have a voice, share your opinions, and have individual impact on the business
• Paid Time Off: 12 holidays and up to 3 weeks of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, and reproductive loss

• Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model

• Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
• Flexible Spending, Health Savings & Dependent Care Accounts
• Life/AD&D insurance funded 100% by Titanium Healthcare
• Supplemental Short-Term Disability

• Employee Assistance Programs
• 401(k) plan

EEO Statement

At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.

Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.