Events Assistant | Part-Time | XL Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Event Assistant will work closely with the Events Department including Event Management, Guest Services and Event Security. The primary responsibility of the Events Assistant will be to assist, coordinate and supervise all activities related to the events department and part-time Event staff.

This role will pay $26.00 - $30.00/hour 

Benefits for PT roles: 401(k) savings plan and 401(k) matching. 

This position will remain open until February 20, 2025

About the Venue

The XL Center is Connecticut’s premier destination for sports & entertainment.The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses.

The XL Center is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers.

The XL Center entertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others.

The XL Center will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.

Responsibilities

• Assist with the scheduling of part-time staff – from sending out availability surveys, sending confirmed schedules, to placing staff on “game day” staffing sheets
• Work during events to assist, direct, and motivate part-time staff before, during and after an event
• Assist with setup of employee entrance door and sign in/out of all staff.
• Help in Guest Services during events to assist with guest questions
• Distribute uniforms and equipment to staff
• Assist Events department with creating event one sheeters, staff deployment sheets, event data sheets, etc..
• Assist with management of arena lost & found program
• Complete pre-event building inspection walks
• Participate in weekly department meetings
• Sit in/assist on interviews/recruiting efforts
• Assist Event managers coordinate various event activities including VIP activations, sponsorship activations, etc..
• Help maintain organized files, handbooks, and staff logs.
• Other tasks as assigned

Qualifications

• Must be at least 18 years of age
• High School diploma or equivalent
• Some completed college course work with emphasis in event management, sport management, facility management, hospitality management, or related field, preferred
• Ability to work weekdays, weekends, and holidays as needed
• Ability to handle multiple tasks at one time and meet deadlines
• Must have demonstrated ability to function in a fast paced, high-pressure environment while upholding a positive attitude
• Ability to provide exceptional customer service even in stressful situations
• Possess superior interpersonal and communication skills
• Proficient with computers in a Windows format with experience in Word, Excel and Outlook
• Detail oriented, self-motivated, and ability to work independently
• Ability to stand and walk for long periods of time, climb stairs, and occasionally lift to 40 lbs.
• Ability to dress business professional and business casual, as necessary

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.