Events Assistant | Part-Time | XL Center

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Overview

The Event Assistant will work closely with the Events Department including Event Management, Guest Services and Event Security. The primary responsibility of the Events Assistant will be to assist, coordinate and supervise all activities related to the events department and part-time Event staff.

This role will pay $26.00 - $30.00/hour

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until February 20, 2025

Responsibilities

• Assist with the scheduling of part-time staff - from sending out availability surveys, sending confirmed schedules, to placing staff on "game day" staffing sheets
• Work during events to assist, direct, and motivate part-time staff before, during and after an event
• Assist with setup of employee entrance door and sign in/out of all staff.
• Help in Guest Services during events to assist with guest questions
• Distribute uniforms and equipment to staff
• Assist Events department with creating event one sheeters, staff deployment sheets, event data sheets, etc..
• Assist with management of arena lost & found program
• Complete pre-event building inspection walks
• Participate in weekly department meetings
• Sit in/assist on interviews/recruiting efforts
• Assist Event managers coordinate various event activities including VIP activations, sponsorship activations, etc..
• Help maintain organized files, handbooks, and staff logs.
• Other tasks as assigned

Qualifications

• Must be at least 18 years of age
• High School diploma or equivalent
• Some completed college course work with emphasis in event management, sport management, facility management, hospitality management, or related field, preferred
• Ability to work weekdays, weekends, and holidays as needed
• Ability to handle multiple tasks at one time and meet deadlines
• Must have demonstrated ability to function in a fast paced, high-pressure environment while upholding a positive attitude
• Ability to provide exceptional customer service even in stressful situations
• Possess superior interpersonal and communication skills
• Proficient with computers in a Windows format with experience in Word, Excel and Outlook
• Detail oriented, self-motivated, and ability to work independently
• Ability to stand and walk for long periods of time, climb stairs, and occasionally lift to 40 lbs.
• Ability to dress business professional and business casual, as necessary