Buffalo Lodging Associates
General Manager
Buffalo Lodging Associates, Buffalo, New York, United States, 14266
Courtyard by Marriott- Buffalo Downtown/Canalside, One Canalside, 125 Main Street, Buffalo, NY 14203
We are looking for a General Manager to join our Team! The Courtyard by Marriott Buffalo Downtown/Canalside is committed to providing a clean and safe environment for everyone who steps through our doors. Conveniently in the heart of Canalside, you’ll be steps from the Buffalo Metro Rail, KeyBank Center, and Explore & More Children’s Museum. Our hotel has 102 sophisticated rooms that were recently renovated. The focal point of our lobby is the Bistro Restaurant and Bar serving breakfast, dinner, and Starbucks coffee. The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
Buffalo Lodging Associates (BLA) is a growing hotel management company - come join us!
We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:
Weekly pay
Paid vacation, sick days and holidays
Medical, dental, vision insurance
401K Retirement plan with company match
Travel discounts on our branded properties
Career growth opportunities
Role:
The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values - Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA. Managing loss prevention and risk management policies, safety standards and claims reporting Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management; Take part as a leader in the community and maintain a positive image for the property and BLA; Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group Any and all other work as required to complete the primary role of the position. Qualifications & Requirements: Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience. Extensive experience with rooms and F&B. Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning. Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience. Expertise in standard hotel management systems. Hands-on leadership – our General Managers work directly with all their associates. Pay range: $69K-94K Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values - Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA. Managing loss prevention and risk management policies, safety standards and claims reporting Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management; Take part as a leader in the community and maintain a positive image for the property and BLA; Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group Any and all other work as required to complete the primary role of the position. Qualifications & Requirements: Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience. Extensive experience with rooms and F&B. Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning. Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience. Expertise in standard hotel management systems. Hands-on leadership – our General Managers work directly with all their associates. Pay range: $69K-94K Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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