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Sundae School

Head of Growth

Sundae School, New York, NY, United States


Head of Growth will be responsible for driving the company’s strategic growth initiatives, including scaling customer acquisition, optimizing retention, and enhancing overall business performance. This role requires a deep understanding of market dynamics, e-commerce strategy & optimization, and data-driven decision-making to unlock new opportunities for revenue growth. This person will collaborate closely with cross-functional teams, including product, marketing, sales, and analytics, to design and execute strategies that fuel business expansion and ensure sustainable success.

Key Responsibilities:

  • Develop and execute growth strategies across multiple channels (e.g., digital marketing, e-mail, partnerships, website optimization) to drive user acquisition, engagement, and retention.
  • Lead initiatives to increase the company’s revenue, market share, and customer lifetime value through innovative marketing and business development approaches.
  • Analyze and optimize customer funnels, identifying areas for improvement in the user journey to enhance conversion and retention rates.
  • Collaborate with the product team to ensure alignment between product features and growth initiatives, driving product-led growth.
  • Identify new market opportunities and lead strategic initiatives to expand the company’s presence in key markets.
  • Work closely with the cross-functional teams to drive pipeline growth, optimize sales performance, and achieve revenue targets.
  • Build and manage a high-performing growth team, fostering a culture of data-driven experimentation and continuous improvement.
  • Measure, report, and communicate key growth metrics to stakeholders, providing actionable insights for business decision-making.
  • Stay informed on industry trends, competitive landscape, and emerging growth channels to keep the company at the forefront of innovation.

Requirements

  • Proven experience in a high-growth environment, preferably within the E-commerce or Retail industry.
  • Strong background in growth marketing, product management, or business development, with a focus on driving user acquisition and revenue growth.
  • Exceptional analytical skills, with the ability to interpret complex data sets and turn insights into actionable strategies.
  • Expertise in customer segmentation, lifecycle marketing, and funnel optimization.

Benefits

Contractor to Employee