Office Associate II

Department of Health and Human Services (DHHS) Opening Date: December 19, 2024 Closing Date: January 6, 2025 Job Class Code: 6542 Grade: 13 (Administrative Services) Salary: $17.30 - $24.91 per hour Position Number: 02033-0781 Location: Caribou Core Responsibilities: This position will provide supportive services by performing varied clerical and administrative tasks as the primary Receptionist within the DHHS Caribou District Office. Responsibilities include, but are not limited to: Greeting/screening individuals coming into the office and asks questions to determine needs and refers to appropriate employee, unit or office for services; Receiving, routing and transferring all incoming calls and documents all walk in traffic on the electronic walk-in log; Troubleshooting equipment and advising others requesting technical assistance; Scheduling conference rooms and interview rooms; Issuing and tracking visitor access badges; Processing outgoing and incoming mail; Inventorying and restocking office supplies and equipment; Training employees providing coverage for the reception area; Other tasks, as assigned, that fall within the classification. Minimum Qualifications: To qualify, your background must include training, education, or experience in office and administrative support work that demonstrates: Knowledge of modern office methods and procedures; Ability to operate standard office equipment; Knowledge and application of excellent customer service standards. The background of well-qualified candidate will demonstrate experience in the following areas: 1. Skilled in the use of standard workplace equipment and applications (MS Word, EXCEL, Outlook, SharePoint, etc.). 2. Prior experience performing a broad range of administrative duties. 3. Prior experience working with customer service which involves direct face-to-face contact with clients. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it Let us know how your lived experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. District Operations is a statewide unit within the DHHS Division of Facilities Management that coordinates facilities operations, performs diverse administrative functions and provides clerical support services to the Department. This recruitment is being conducted for a vacancy in Caribou. Application Information: Please submit all documents or files in PDF format. For additional information about this position please contact Karen Wilson, Business Services Manager at 207-493-4040, or by email at email at Karen.L.Wilsonmaine.gov To apply, please upload a recent resume. To request a paper application, please contact Mandy.L.HarmanMaine.gov Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). Retirement Plan - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.