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Eastridge Workforce Solutions

Account Manager

Eastridge Workforce Solutions, San Jose, CA, United States


Eastridge Workforce Solutions, a leader in workforce management solutions, connects skilled professionals with meaningful career opportunities. We are currently hiring an Account Manager for a global electronic component manufacturer. Apply today for immediate consideration!

Position Summary
The Account Manager is responsible for managing and implementing sales activities for key strategic accounts. This includes supporting direct sales, managing sales representatives and distribution accounts, and driving business development for both new and existing customers. As the primary customer contact, you'll work to develop new business, maintain market share, resolve customer issues, and ensure satisfaction while achieving sales and profitability goals.

Key ResponsibilitiesMarket Position and Sales Strategy
  • Develop and refine market positioning through strong communication with customers.
  • Create and implement sales strategies aligned with market conditions.
  • Identify and pursue new business opportunities.
Customer Relationship Management
  • Build and maintain strong customer relationships to exceed expectations and achieve objectives.
  • Address customer specifications, engineering issues, and project needs to secure design wins.
Technical Sales Support
  • Present technical product details to customers and prospects.
  • Manage product delivery timelines, product change notifications, and phase-out approvals.
Problem-Solving
  • Deliver innovative solutions that meet customer needs and align with company goals.
Sales and Market Analysis
  • Provide sales data and market insights to drive informed decision-making.
  • Identify opportunities and assess constraints to enhance competitiveness.
Collaboration and Communication
  • Coordinate with internal teams, distributors, and independent sales representatives.
  • Follow up on issues, action items, and customer interactions.
Sales Meetings and Reporting
  • Attend sales meetings to align with strategies and provide updates on activities.
  • Prepare monthly reports on sales forecasts, opportunities, and customer updates.
Quoting and Pricing
  • Issue quotes for pricing, quantities, and availability, ensuring compliance with pricing policies.
Customer Visits and Reporting
  • Report on customer interactions within 48 hours of visits to keep the team informed.
Global Collaboration
  • Collaborate with global counterparts to drive sales growth and share insights.
Training and Presentations
  • Conduct product and sales training sessions for employees, customers, and partners.
  • Deliver presentations to promote product knowledge and drive adoption.
Sales Targets and Marketing Initiatives
  • Achieve sales targets and support design-in efforts through marketing initiatives.
Other Duties
  • Complete additional tasks and projects as assigned by management.
Knowledge, Skills, and Abilities
  • Understanding or interest in electronic engineering and OEM products.
  • Familiarity with sales techniques, international business, and project management.
  • Strong written and verbal communication skills with a professional demeanor.
  • Attention to detail and ability to manage multiple activities simultaneously.
  • Fluency in Japanese (preferred, but not required).
Education and Experience
  • Bachelor's degree and 2-3 years of relevant sales experience preferred.
  • Proficiency in MS Word, Excel, PowerPoint, and Outlook required.
  • Valid driver's license and reliable vehicle for customer visits.
Benefits
  • Medical, Dental, Vision, 401(k)

Join a dynamic team and make an impact in the global electronics industry. Apply today!

Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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