Automotive Service Manager

Are you a leader who values teamwork, customer satisfaction, and creating a culture of excellence? Capital Ford Lincoln of Rocky Mount is seeking an Automotive Service Manager to lead our service department with a focus on servant leadership, team development, and delivering top-notch customer care.

About Us:

At Capital Ford Lincoln of Rocky Mount, we pride ourselves on building a positive and supportive workplace culture where everyone is part of the team. We believe that great service starts with great people, and we’re committed to ensuring every customer leaves our dealership with a smile.

What You’ll Do:

• Lead with Purpose: Foster a culture of servant leadership, mentoring and empowering your team to reach their full potential.
• Team Collaboration: Work closely with technicians, advisors, and other departments to deliver seamless, exceptional service.
• Deliver Excellence: Ensure every customer receives professional, timely, and friendly service that keeps them coming back.
• Drive Results: Oversee daily operations, maintain high efficiency, and meet performance goals.
• Build Relationships: Develop trust and loyalty with both customers and team members.

What We’re Looking For:

• A proven leader with experience in automotive service management or a related field.
• Passion for serving both team members and customers with empathy and respect.
• Strong communication and organizational skills.
• Commitment to fostering a culture of collaboration, positivity, and excellence.
• Dedication to upholding our core values: integrity, teamwork, and exceptional customer care.

Why Join Us?

• Be part of a supportive and value-driven team where your leadership will make a difference.
• Enjoy competitive compensation and benefits.
• Thrive in an environment where collaboration and innovation are celebrated.

Ready to Lead?

If you’re ready to lead by example and create an environment where both employees and customers thrive, we want to hear from you!

Apply today to join the Capital Ford Lincoln of Rocky Mount family and take your career to the next level!

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At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

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