Quality Control Technician

Company Overview:
Innovation is the key to success in any industry, which could not be more accurate than at Mastercool. For over 40 years, we've led the way in innovation and technology, supplying professional air conditioning, service tools, and equipment to the automotive and HVAC/R industries.

As one of the fastest-growing companies in this market, our primary goal is to drive New Product Innovation and Technologies to make the everyday work of the Air Conditioning / Refrigerant Technician easier!

With our never-ending focus on innovation and new technology, Mastercool has been awarded many patents worldwide. Our products are currently being distributed in over 76 countries worldwide!

We are seeking a detail-oriented and experienced Quality Control Technician to join our team!

Job Summary:
The Quality Control Technician plays a vital role in ensuring that all Mastercool products meet the highest standards of quality and performance. Working closely with the engineering team, this position involves hands-on inspection, measurement, and troubleshooting to uphold compliance and quality requirements. The ideal candidate will leverage their expertise to contribute to continuous improvement initiatives and support product development.

Requirements

Key Responsibilities:

• Inspect and sample incoming parts and products using measurement devices (e.g., calipers, micrometers, and gauges) to ensure compliance with specifications.
• Perform in-process and final inspections for Finished Goods to verify visual, dimensional, and functional requirements.
• Identify and document non-conformities during inspections and initiate corrective action processes.
• Collaborate directly with the engineering team to address quality concerns and implement improvements.
• Communicate with Global suppliers to resolve quality issues with materials or components.
• Assist in root cause investigations and implement corrective and preventive actions to resolve non-conformities and customer complaints.
• Maintain and update quality records, including inspection reports, calibration logs, and test results.
• Support the development and implementation of quality control procedures for new product introductions.
• Provide feedback to internal departments to continuously improve product quality and processes.
• Maintain compliance with ISO 9001 standards and participate in audits as required.

Qualifications:

Required:

• Minimum of 5 years of experience in quality inspection or a related field in a manufacturing environment.
• Proficiency in using measurement tools such as calipers, micrometers, and other gauges.
• Strong attention to detail and ability to read and interpret technical drawings and specifications.

Preferred:

• Certified Quality Inspector (CQI), Certified Quality Technician (CQT), or equivalent credentials.
• Geometric Dimensioning and Tolerancing (GD&T) Certification.
• ISO 9001:2015 Internal Auditor Certification.
• Fluency in Spanish, as much of the internal workforce uses Spanish as their first language.
• Knowledge of ISO 9001 quality management systems.

Compensation and Benefits:

• Bonus Details: Bonus is discretionary, based on the performance of the company and the individual.
• Paid time off such as PTO, sick days, and vacation days.
• Health Insurance.
• Dental Insurance.
• 401k Plan with profit sharing, based on financial performance.