LHH Recruitment Solutions is hiring: Healthcare Customer Service Specialist in S

LHH Recruitment Solutions is seeking a dedicated Healthcare Customer Service Specialist to join our client's dynamic team.

Responsibilities include answering patient inquiries, scheduling appointments, managing insurance claims, and maintaining accurate patient records with the utmost confidentiality and professionalism. This is a fantastic opportunity to join a well-known healthcare organization, gain new skills, and advance your professional career with significant growth potential!

Key Responsibilities:

• Answer and manage a high volume of incoming calls from patients and healthcare providers

• Schedule and confirm patient appointments

• Assist patients with insurance claims and billing inquiries

• Update and maintain accurate patient records

• Provide information on services, procedures, and healthcare policies

• Resolve patient concerns and complaints with empathy and efficiency via phone and email

Qualifications:
 

• High school diploma or equivalent

• Minimum of 1-2 years of customer service experience, preferably in a healthcare setting

• Excellent communication and interpersonal skills

• Strong organizational skills and attention to detail

• Intermediate in MS Office

• Ability to handle sensitive information with discretion and professionalism

Working Hours:

• 40 hours per week

• Monday- Friday

• 8:00am-5:00pm PST

• No overtime hours

Details:

• Onsite role

• Contract-to-hire role

• Located in Serra Mesa, San Diego

• Compensation: $23.00 per hour

• Opportunity for growth and advancement

If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible. If you are curious what else is available, please review the LHH website

 

Pay Details: $23.00 per hour

Search managed by: Ciara Norton

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance