HCM Specialist - Benefits Administration and ACA

The HCM (Human Capital Management) specialist is responsible for the design, implementation and administration of client's benefits administration and ACA management systems.

Duties/Responsibilities:

• Project lead implementation and maintenance of client benefits administration and ACA software for employee self-service (ESS) online enrollment during annual open enrollment, new hire enrollment and life event management. Systems including but not limited to: ADP WFN, Paycor, Paycom, Paylocity, UKG Ready/Pro.
• Conduct quality assurance testing to ensure accurate implementation and functionality of configured benefits modules for new client onboarding, client system implementation of new benefits administration system and new carrier/plan implementation at annual renewal.
• Successfully lead the requirements and data specification discussions, documentation and configuration of client's new implementation HR technology benefits administration and ACA management systems.
• Maintain a clear, mutual understanding of all project responsibilities, deliverables and due dates.
• Actively contribute to risk discussions and evaluation of client benefit administration and ACA online HR technology systems.
• Validate deductions are implemented to flow to payroll. In absence of integration with payroll, create workflow to notify HR of payroll deduction manual processing.
• Advise and assist on ACA measurement period set up in client ACA management solution.
• Assist with census import of employee and dependent benefit coverage information.
• Develop strategies for carrier plan processing to include EDI (Electronic Data Interface), API integrations and manual processing workflows.
• Project manage with benefits administration vendor and carriers to implement applicable EDI connections and reconcile discrepancies between client and the carrier.
• Train clients thoroughly to maintain and maximize the system during new hire, open enrollment periods or other regular system maintenance for both benefits administration and ACA management.
• Collaborate with internal and external project stakeholders to peer review requirement documents owned by our carriers prior to configuration. This includes Account Structures, COBRA Data, Rates and Plan Documents.
• Coordinate clients sign off process following system set up and testing at annual open enrollment.
• Maintain project plans to showcase progress of implementation.
• Design and execute internal and client-facing year-end ACA maintenance and compliance training.
• Design internal and client-facing resources such as how to guides, videos and/or checklists.
• Serve as the Implementation Data Leader and manage data validations, HRIS and Payroll testing and resolution of issues.

Qualifications:

• Bachelor's degree in business administration, finance, healthcare administration, computer science, or required equivalent experience.
• 5 + years proven experience or exposure to having implemented or supported HCM Benefits Administration system and ACA measurement/reporting tools within HCM systems preferred. This includes requirements gathering, configuration, data validation / migration, and system testing.

Specific Knowledge/Skills/Abilities:

• Strong computer, technology and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint) required with specific data manipulation in Excel utilizing skills such as: v-lookups, string/text formatting, if/then statements and truncation/combination techniques.
• Must be a self-starter with excellent interpersonal and communication skills with a talent for client service.
• Must have strong client support orientation, demonstrated professional demeanor, and the ability to maintain confidential information.
• Must have strong skills in organization and planning, demonstrated ability to work independently, exercise sound judgment and problem-solving skills.
• Solid organizational and multitasking skills as required to manage multiple conflicting projects and deadlines with attention to detail.
• Excellent oral and written communication skills; ability to effectively communicate technical details and requirements to internal and external stakeholders at various levels within the organization.
• Ability to recognize and troubleshoot issues as they arise, and escalate to the appropriate level.
• Ability to take direction and work both independently and collaboratively in a team environment with minimal oversight in a 50% work from home/50% work from office position.

Certifications/Licenses:

• Candidate must possess, or be willing to obtain, a Pennsylvania Life/Accident and Health Insurance License

About Us

Johnson, Kendall & Johnson, Inc. (JKJ) is an independent insurance brokerage and risk management firm located in Newtown, PA. With a rich history of over 60 years, we are dedicated to delivering tailored insurance solutions and risk management services to our clients. Our commitment to excellence and innovation has earned us a reputation for reliability and trustworthiness in the industry.

For more information about JKJ, please visit our website at: .

JKJ supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.