Senior Claims Specialist - Construction Professional

Senior Claims Specialist - Construction Professional Liability

New York, New York & Exton, PA & Morristown, NJ / USA

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As a Construction Professional Liability Claims Specialist, you will play a critical role in managing and resolving AXA XL’s claims for the Construction Professional Liability team. You will work closely with your manager and fellow Claims Specialists to drive files to resolution and will interact and collaborate frequently with Regional Claims Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

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What will your essential responsibilities include?

• Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted.
• Proactively managing external counsel and setting litigation strategies when counsel is engaged on a claim.
• Coordinating and managing communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
• Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome for the client and AXA XL.
• Producing internal reporting and ensuring that reserves are set according to best practice guidelines.
• Identifying, monitoring and reporting on emerging liability and coverage trends.

You will report to the Manager of Construction Professional Liability Claims.