Receptionist Job at Grandview Healthcare Center in New Britain

Posted Salary Range:
USD $15.69 - USD $17.00 /Hr.

Overview:

Receptionist

Grandview Healthcare Center is now hiring a dedicated Receptionist who is committed to providing the best care for our residents. We are a skilled nursing and rehabilitation facility that is dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity. It is also a great, supportive working environment for our dedicated staff!

Benefits:

• Top paying facility in the area!
• Increased Pay Rates!
• Weekly Pay
• Medical, Dental, and Vision insurance!
• Generous paid time off (PTO) package!
• 401k Plan
• Centralized location. Easy access to bus routes.
• Friendly staff and positive work atmosphere - Great leadership team!

Position Description:

The Receptionist will provide general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate departments and employees, mail distribution, flow of correspondence, requisition of supplies when necessary, as well as additional clerical duties.

Qualifications:

Requirements of the Receptionist:

• High school diploma or GED required or equivalent related work experience.
• Excellent phone etiquette skills required.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Customer service oriented with the ability to work well under pressure.

Responsibilities:

Responsibilities of the Receptionist:

• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
• Answer telephones or switchboard during scheduled shift.
• Ensure phone calls are redirected to appropriate employee or department.
• Transfer callers to appropriate voicemail when employee is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
• Receive, sort and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.