IT Hardware Asset Management - Analyst 2 Job at Ask Staffing in Colorado Springs

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: IT Hardware Asset Management - Analyst 2

Location: Centennial, CO (Onsite)

Duration: 06 Months

Pay Rate Range: $31/hr - $35/hr on w2

Job Description:

Minimum Degree Required: Bachelor's Degree

Duties:

IT Hardware Asset Management Analysts leverage communication, technical, and analytical skill sets to identify, deliver, maintain, and optimize scalable solutions and value to the customer.

Always curious, Analysts understand how process and technology changes fit into the company strategy. Success is measured through a variety of methods including process improvement, effective use of technology products, metrics/data-driven decision-making, speed to delivery/resolution, and overall customer service provided to the end user. Hardware Analysts will support/use various technology platforms including PC/Mac desktops, laptops, retail selling devices, and mobile devices.

Key Responsibilities:

• Advanced knowledge and understanding of IT hardware, peripherals, and specifications including desktops, laptops, mobile devices, shared devices, printers, and retail selling devices.
• Analyzes device options to meet the needs of the business, including tech compatibility
• Process customer requests for new device orders, break-fix, or replacements per existing policy and guidance
• Manages accurate device inventory and organization for all devices across multiple locations, implementing best practices for asset tracking
• Leads tasks that support program scope, measuring ongoing effectiveness, and suggesting improvements.
• Knowledge of industry practices, strategies, and processes within retail and technology
• Proficient in using technology toolsets to improve efficiency and service delivery.

Behavioral Competencies:

• Provides exceptional experiences for both internal and external customers by identifying needs and striving to meet them
• Follows through on commitments and obligations and uses company resources wisely
• Understands overall business objectives and priorities, aligning efforts and influencing others to achieve goals.
• Remains creative and open to new ideas
• Exhibits exceptional attention to detail and ensures accuracy in all tasks.
• Collaborates influences, and builds consensus through constructive relationships and effective listening
• Solves problems by incorporating data into decision-making and enhancing process
• Focuses on solutions and identifies and removes barriers to problem-solving
• Adjusts to changing situations and expectations in a positive and proactive way

Key Qualifications:

• 2 years as Analyst, Financial Analyst, Logistics, or Technician, with demonstrated increasing responsibilities.
• BA/BS degree or equivalent work experience
• Prior experience with ServiceNow
• Microsoft Office suite expertise
• Ability to lift 40 lbs.
• Proven track record of leading projects, process improvements, and delivering results.

Required Skills:

• RETAIL
• METRICS
• CUSTOMER SERVICE
• MOBILE DEVICES
• PROCESS IMPROVEMENT

Additional Skills:

• ASSET MANAGEMENT
• PROCESS IMPROVEMENTS
• PRINTERS
• MAC
• SERVICENOW
• RETAIL SALES
• RETAIL MARKETING
• PROBLEM-SOLVING
• MICROSOFT OFFICE
• FINANCIAL ANALYST
• SUPPORT PROGRAM
• CUSTOMER SERVICE ORIENTED
• INVENTORY
• LOGISTICS

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.