Information Technology Support Specialist

Title: IT Support Specialist 12+ month contract (likely extensions or perm conversion) 2 Round Interview Process Location: Mobile, AL zip code (onsite 5x a week) + occasional travel to Louisiana, Texas, and North Carolina Pay Rate: 23-27/hr conversion at 55-62k ( Exact compensation may vary based on several factors, including skills, experience, and education) W2 Must Haves: 2+ years' help desk support experience Experience supporting high level executives (etc.) Strong customer service skills and follow through on tickets and issues Experience supporting a Windows environment Experience working with 0365 Active Directory experience Experience setting up (config and image) Desktops and Laptops, as well as troubleshooting issues with laptops and workstations Experience supporting printer issues local as well as network printers Ability to troubleshoot connectivity issues - IP config/computer won't connect to printer/wireless connectivity Experience supporting office applications Azure Admin experience Day to day: A client of Insight Global is looking for an IT Support Specialist to support their corporate HQ office in Mobile, AL. They will be supporting PCs, laptops, printers, and other onsite hardware issues. This person needs to be a solution provider and help continue to streamline processes. This person will be able to build their career and grow with the company. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.