EMCOR Facilities Services
General Manager
EMCOR Facilities Services, Tempe, Arizona, us, 85285
About Us:
EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.
Job Title:
General Manager
Job Summary:
We are seeking a General Manager to lead a team of account managers geographically dispersed throughout the US within the facilities management business. This position is accountable for the total performance of all account managers assigned, including achieving/exceeding operational performance objectives, revenue and profit plan, maintaining and improving employee morale, retention, productivity, and service line growth for your team. This position reports directly to the Vice President.
This position will help develop and execute strategic direction and be accountable for implementation of identified strategic programs. The General Manager will lead, plan, direct, and support all account manager activities to maintain and improve overall account performance, ensuring clients’ needs are met and/or exceeded.
Essential Duties and Responsibilities:
Leadership
Exhibits confidence in self and others
Inspires and motivates others to perform well
Effectively influences actions and opinions of others
Accepts feedback from others
Gives appropriate recognition to others
Displays passion and optimism
Inspires respect and trust
Mobilizes others to fulfill the vision
Business and Operations Planning
Ensures alignment with clients' overall objectives and performance measurements through the account managers.
Leads company’s specific management strategy for our account managers by developing a three (3) year timeline that includes operating and financial planning.
Scope Decisions
Identifies best practices and KPIs to manage and evaluate performance.
Identifies critical services required and potential consequences of non-compliance with the Business Plan.
Service Level Agreements
Drives service levels across the portfolio, working with key client and account management personnel to develop specific performance metrics.
Monthly Reporting
Analyzes monthly reports to ensure strategic alignment and optimal service delivery while identifying key operational and financial improvement opportunities.
Account Review Meetings
Facilitates regular meetings with clients to discuss performance results and operations reviews.
Coordinates consistent service delivery and ensures effective customer satisfaction.
Responsible for establishing goals, performance criteria, and measurement processes to proactively manage the business.
Champions HR initiatives and creates an environment that empowers team members to achieve goals.
Ensures associate growth and development through mentoring and training.
Education:
Relevant Bachelor’s degree, or equivalent combination of education and experience.
Qualifications:
Seven to ten years related experience and/or training at a senior level in an organization managing facility operations.
Experience with operations and maintenance in the Corporate Commercial Space Industry is preferred.
Proficient in MS Project, Word, Excel, and experienced with Enterprise Software and CMMS.
Notice to prospective employees:
There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies
list open positions here . Please check our available positions to confirm that a post or email is genuine.
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
#J-18808-Ljbffr
EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.
Job Title:
General Manager
Job Summary:
We are seeking a General Manager to lead a team of account managers geographically dispersed throughout the US within the facilities management business. This position is accountable for the total performance of all account managers assigned, including achieving/exceeding operational performance objectives, revenue and profit plan, maintaining and improving employee morale, retention, productivity, and service line growth for your team. This position reports directly to the Vice President.
This position will help develop and execute strategic direction and be accountable for implementation of identified strategic programs. The General Manager will lead, plan, direct, and support all account manager activities to maintain and improve overall account performance, ensuring clients’ needs are met and/or exceeded.
Essential Duties and Responsibilities:
Leadership
Exhibits confidence in self and others
Inspires and motivates others to perform well
Effectively influences actions and opinions of others
Accepts feedback from others
Gives appropriate recognition to others
Displays passion and optimism
Inspires respect and trust
Mobilizes others to fulfill the vision
Business and Operations Planning
Ensures alignment with clients' overall objectives and performance measurements through the account managers.
Leads company’s specific management strategy for our account managers by developing a three (3) year timeline that includes operating and financial planning.
Scope Decisions
Identifies best practices and KPIs to manage and evaluate performance.
Identifies critical services required and potential consequences of non-compliance with the Business Plan.
Service Level Agreements
Drives service levels across the portfolio, working with key client and account management personnel to develop specific performance metrics.
Monthly Reporting
Analyzes monthly reports to ensure strategic alignment and optimal service delivery while identifying key operational and financial improvement opportunities.
Account Review Meetings
Facilitates regular meetings with clients to discuss performance results and operations reviews.
Coordinates consistent service delivery and ensures effective customer satisfaction.
Responsible for establishing goals, performance criteria, and measurement processes to proactively manage the business.
Champions HR initiatives and creates an environment that empowers team members to achieve goals.
Ensures associate growth and development through mentoring and training.
Education:
Relevant Bachelor’s degree, or equivalent combination of education and experience.
Qualifications:
Seven to ten years related experience and/or training at a senior level in an organization managing facility operations.
Experience with operations and maintenance in the Corporate Commercial Space Industry is preferred.
Proficient in MS Project, Word, Excel, and experienced with Enterprise Software and CMMS.
Notice to prospective employees:
There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies
list open positions here . Please check our available positions to confirm that a post or email is genuine.
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
#J-18808-Ljbffr