Robert Half is hiring: Administrative Assistant in Miami

We are on the lookout for an Administrative Assistant to join our team located in Miami, Florida. In this role, you will play a crucial part in maintaining smooth operations by handling customer inquiries, data entry tasks, and managing inbound calls. This position offers a long-term contract employment opportunity in the industry.

Responsibilities:
• Handle inbound calls efficiently, providing top-notch customer service.
• Perform data entry tasks, ensuring information accuracy.
• Manage email correspondence professionally and promptly.
• Schedule appointments, ensuring smooth operation and time management.
• Use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various administrative tasks.
• Take initiative in resolving customer inquiries, ensuring their satisfaction.
• Monitor and manage customer accounts, taking necessary actions when required.
• Balance inbound and outbound calls, maintaining effective communication.

• Must be Bilingual Spanish

• Proven experience in providing exceptional customer service.

• Strong abilities in data entry, ensuring accurate and timely input of information.

• Excellent skills in email correspondence, maintaining detail oriented and clear communication.

• Experience with both inbound and outbound calls, managing high volume calls efficiently.

• Proficiency in Microsoft Excel, demonstrating abilities in data analysis and report generation.

• Expertise in Microsoft Outlook, managing emails, calendars, and contact databases effectively.

• Proficiency in Microsoft PowerPoint, creating engaging and detail oriented presentations.

• Strong skills in Microsoft Word, including document creation, editing, and formatting.

• Demonstrated experience in scheduling appointments, managing calendars, and coordinating meetings.