EUC Engineering Architect / Desktop Engineering Architect

About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong EUC Engineering Architect for one of our precious clients in USA. If you are interested kindly share profile at Manoharswamy.pgenpact.com Title: Desktop Engineering Architect / EUC Engineering Architect Location: Princeton, NJ (Onsite) Duration: Fulltime In this role, you will be an Individual contributor for Intune, Modern device management, OS Imaging/Deployment and Patching. Responsibilities: Architect, design, and implement SCCM and Intune solutions for modern device management. Develop comprehensive OS imaging, deployment, and patching strategies. Ensure seamless integration with existing IT infrastructure and processes. Lead and manage large-scale deployment projects from planning to execution. Coordinate with cross-functional teams to ensure project timelines and objectives are met. Provide technical leadership and mentorship to junior consultants and team members. Monitor and maintain SCCM and Intune environments to ensure optimal performance. Troubleshoot and resolve issues related to OS deployment, application delivery, and patch management. Implement automation scripts and tools to streamline deployment and patching processes. Collaborate with clients to understand their business requirements and translate them into technical solutions. Provide expert advice and guidance on best practices for modern device management. Conduct training sessions and workshops for client IT staff. Create and maintain detailed documentation for all deployments and configurations. Generate reports on deployment success rates, compliance, and overall system health. Present findings and recommendations to stakeholders and senior management. Workstation, Server & VDI patching. Building and maintaining desktop images, producing, and employing Group Policy Objects (administrative templates for Intune) to manage the environment. Deploying designing, deploying, managing, and configuring virtual and physical workstation environments using Windows 10, etc. using Zero Touch or Lite Touch or User Driven Installation capabilities. Desktop application deployment, including building packages to install Office or other LOB corporate applications. Role Based Access controls (RBAC) assignments for different Intune roles Conditional access management and deployment Expertise in PowerShell scripting. Additional skills on Python or other coding experiences are advantage. Work with OEM vendors for auto pilot registration and zero touch deployment. Must be well-versed with Power BI report generation and customization. Must be well versed with Windows Server and client level OS troubleshooting. Experience in Active Directory Management, ADFS, SSO, Rest API, AAD Sync, DNS, DHCP. Working experience & good understanding of Azure and AWS cloud services is a must. Complete understanding and experience in ITIL processes. Other skills like MS Defender or similar tools is preferred. Experience into IAM tools and Privilege Management tools ( Beyond Trust, Quest, Okta, Ping Identity etc) is welcome. The candidate should be a self learner and no time for training. Qualifications we seek in you Minimum Qualifications / Skills: Bachelor’s or master’s degree, MS 365 device management & ITIL certifications. Experience in IT, with a focus on SCCM and Intune. Workstation and Server patching using SCCM In-depth knowledge of Windows OS deployment technologies (WDS, MDT, Autopilot). Proficiency in scripting languages such as PowerShell. Familiarity with Azure Active Directory and related cloud services. Strong understanding of network protocols and security best practices. Experience/knowledge on Windows Defender implementation and troubleshooting. Knowledge on reporting using end point analytics and power BI. Excellent written and verbal communication skills. Good Communication skills. Should be a thinker and leader rather than just a doer. Preferred Qualifications/ Skills: Demonstrated ability in setting up and handling SCCM and Intune environments. Design, implementation, and experience along with SCCM Good knowledge on Azure active directory and its integration with Intune/ Endpoint manager, CMG (cloud management gateway), CMD cloud service and CMG connection point. Experience in implementing Windows Hello, Auto Pilot etc. Good knowledge in scrips by using PowerShell to reduce the human efforts, cost and improving efficiency. Open to cross-skill to other technologies per the business requirement. Knowledge of Azure Resource Manager deployment for CMG implementationteams and stakeholders. Best Regards, Manohar Swamy Tech Services Hiring Team, Genpact E: Manoharswamy.pgenpact.com Connect on LinkedIn: https://www.linkedin.com/in/manoharpv Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. 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