Ocean Import and Export Specialist - Japanese Bilingual

Position Title: Trade Operations Specialist (Export/Import) - Japanese Bilingual Employment Type: Non-Exempt, Full-Time Salary Range: $22–$25 per hour Annual Bonus Work Style: 100% Onsite for the 1 month for training and hybrid or remote after the training period. Job Summary: We are seeking a motivated and flexible Trade Operations Specialist to join our team. This role involves managing ocean export/import operations, handling customer communications (mainly with Japanese companies), and providing accurate quotations. While English proficiency is required, Japanese language skills are a plus. The position offers a flexible work arrangement, including full remote options after the first month of onboarding. Key Responsibilities: Export/Import Operations: Handle the full cycle of sea freight export and import documentation. Ensure compliance with trade regulations and company policies. Customer Interaction: Communicate effectively with Japanese clients, primarily in English. Collaborate with clients to understand their needs and provide tailored solutions. Quotations and Pricing: Prepare and present detailed shipping and logistics quotations to clients. Internal Coordination: Work closely with the expatriates and local team members to ensure seamless operations. Coordinate with headquarters in Japan for operational alignment. Work Arrangement: Schedule: 8:00 AM – 5:00 PM, with flexible hours as needed. Full remote work available after the first month of in-office onboarding. On-site presence optional, based on employee preference. Qualifications: Minimum 3 years of experience in ocean import and export operations. Knowledge of export/import procedures, particularly sea freight operations. Proficiency in English; Japanese language skills are a plus but not required. Strong customer service skills with the ability to build and maintain relationships. Proficiency in handling quotations and pricing documentation. Self-starter with the ability to work independently and collaboratively. Ideal Candidate Profile: A flexible and adaptable individual who can take initiative. Self-driven and motivated to identify and solve problems proactively. Strong communication skills to interact effectively with diverse stakeholders. Application Process: Two rounds of interviews. Successful candidates will be required to work on-site for the first month for onboarding. To apply, please send your resume to asasakipasona.com.