Central Pacific Bank
Specialist I, II, III - Private Banking
Central Pacific Bank, Honolulu, HI, United States
Position Function:
Assists the assigned Wealth Management Team in managing and growing a portfolio of high valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provides maximum profitability to the Bank with a minimum of risk. Assist in maintaining all client information. Serves as a liaison throughout the bank facilitating the deliver of financial products and services and cross marketing a full range of banking, trust and investment services. Directly provide banking and operational support for clients. This role encompasses initial reception and/or prospecting, information gathering, analyzing, profiling, documenting, closing, follow-up service, and various reporting requirements. Experience with loan documentation, rules and regulations are preferred. This position is client intensive and it requires that the candidate be entirely comfortable in interacting with high value clients of the Bank. Being a self-starter and a team player is a must.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Total Team Loan & Deposit Balance Portfolio Growth:
Education:
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Assists the assigned Wealth Management Team in managing and growing a portfolio of high valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provides maximum profitability to the Bank with a minimum of risk. Assist in maintaining all client information. Serves as a liaison throughout the bank facilitating the deliver of financial products and services and cross marketing a full range of banking, trust and investment services. Directly provide banking and operational support for clients. This role encompasses initial reception and/or prospecting, information gathering, analyzing, profiling, documenting, closing, follow-up service, and various reporting requirements. Experience with loan documentation, rules and regulations are preferred. This position is client intensive and it requires that the candidate be entirely comfortable in interacting with high value clients of the Bank. Being a self-starter and a team player is a must.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Total Team Loan & Deposit Balance Portfolio Growth:
- Assist the assigned wealth management team to maintain, expand, and service deposit relationships of assigned existing high value clientele, as well as respond to inquiries from new clientele, under the supervision and training of the Team Leader.
- Assist with loan requests from initiation to closing, including prospecting, information gathering, analyzing, profiling, closing, ticklers, management of portfolios, timely identification of upcoming renewals, and follow-up, under the supervision and guidance of the Team Leader or Manager.
- Liaison between clients, officers, and Bank departments in researching/responding to requests for information, researching and resolving problems.
- Responsible for ensuring missing and incomplete reports for the team are updated in a timely manner.
- Serve as a backup for other administrative/operational duties as assigned by relationship officers.
- Assist in special projects, miscellaneous responsibilities, and other duties as assigned.
- Contribute to achieving a satisfactory rating on audits.
- Responds reactively and proactively to all financial needs, expanding client profitability and generating new revenues throughout the sale of credit, deposit, trust, and investment products and services.
- Refers clients to other specialists through the company, as appropriate. Seeks referrals from existing clients and outside professional relationships. Represents the Bank in civic and community events with emphasis on CRA qualifying activities.
- Responsible for compiling accurate loan, deposit, time deposit, and other various reports in a timely manner.
Education:
- Specialist I - Bachelor's Degree in Business Administration or related field, or equivalent work experience required.
- Specialist II - Bachelor's Degree in Business Administration or related field, or equivalent work experience required.
- Specialist III - Bachelor's Degree in Business Administration or related field, or equivalent work experience required.
- Specialist I - 6-12 months of experience in commercial and retail loan and deposit servicing or underwriting, or equivalent experience.
- Specialist II - 2 years of experience in commercial and retail loan and deposit servicing or underwriting, or equivalent experience.
- Specialist III - 3 years of experience in commercial and retail loan and deposit servicing or underwriting, or equivalent experience.
- Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
- Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
- Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
- Must be able to read and understand bank-related documents.
- Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.