Landscape Maintenance Senior Account Manager

Landscape Maintenance Sr. Account Manager

Job Location: Maltby, WA

Start Date: ASAP

Compensation: $85,000.00-$90,000.00/yr

Job Description:

We're seeking a knowledgeable and dynamic Landscape Maintenance Sr. Account Manager to join our amazing team in Maltby, WA. We've been around for over 30 years, and we're growing fast-so we need your expertise! If you're passionate about landscaping, thrive in a relaxed but professional environment, and have a great sense of humor (a must-have, let's be honest), we want to meet you.

Key Responsibilities:

• Client Relations: Maintain consistent communication to ensure clients feel their needs are met and expectations exceeded.
• Property Oversight: Regularly visit and inspect properties to ensure they meet client standards and address any issues promptly.
• Team Collaboration: Work closely with the Enhancement Manager on open items and bid requests.
• Crew Management: Handle day-to-day scheduling, assignments, and performance management for maintenance crews.
• Training & Support: Equip crews with the necessary tools, training, and support to excel in their roles.
• Resource Management: Care for company property, including vehicles, equipment, and worksites, as if it were your own.
• Admin Coordination: Collaborate with the admin team to ensure paperwork is accurate and completed on time.
• Financial Oversight: Operate within budgets, track costs, and coordinate billing.
• Problem Solving: Work with the Director of Operations on workable solutions when challenges arise.
• Leadership: Mentor and coach crews, setting an example through reliability, punctuality, and flexibility.
• Adaptability: Adjust to changing circumstances and client needs while maintaining a can-do attitude.

• Minimum of 5 years of experience in landscaping or a degree/certification in landscape/ornamental horticulture.
• At least 3 years of experience in property management and irrigation repair/installation.
• Knowledge of Baseline systems is a plus.
• Strong understanding of PNW plant identification, pest and disease control, and pruning techniques.
• Experience with bonsai, Japanese maples, and natural pruning techniques is highly valued.
• Demonstrated ability to lead and supervise crews of 3-12 people and manage on-site subcontractors.
• Knowledge of 2-cycle engines and landscaping equipment.
• WA State pesticide license (or ability to obtain within 90 days of hire).
• Valid WA State driver's license with a clean driving record and ability to pass a background check.
• Excellent verbal and written communication skills in English; bilingual in English and Spanish is a plus.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Detail-oriented with strong safety knowledge for outdoor environments.

• Frequent standing, walking, and occasional sitting.
• Ability to lift and carry up to 50 pounds frequently.
• Able to handle and move materials using hands, arms, and legs.
• Must be able to work on a computer for extended periods and differentiate between colors.
• Ability to work extended hours and in varying weather conditions.

• Medical/Pharmacy/Vision plans (Kaiser HMP or PPO).
• Dental (Delta).
• Life Insurance ($50,000 coverage included, with optional buy-up plans).
• Accidental Death & Dismemberment (AD&D) insurance.
• Paid Time Off (PTO).
• 401(k) with a 1.5% company match.
• Nine paid holidays/company closure days.