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First Internet Bank

SBA Servicing Specialist I

First Internet Bank, Fishers, IN, United States


Job Details

Job Location
First Internet Bank of Indiana Fishers - Fishers, IN

About the Position:

The SBA Servicing Specialist I will perform daily functions required to support the Small Business Lending department's servicing and processing operations. The Servicing Specialist's primary day-to-day duties include all aspects of portfolio management as it relates to the proper payment, maintenance, and administration of the loan. Aside from the general duties above, this role also focuses on tracking and clearing various covenant-related items that are inherent in a loan portfolio.

What You Will Do:
  • Create and/or review report extracts from PCFS detailing the status of outstanding tickler-related items.
  • Interface directly with customers to gather ongoing financial statements and outstanding insurance documentation to help clear exceptions.
  • Assist the department with force-placing insurance as needed.
  • Process releases of collateral to included UCC terminations, recorded mortgages, and life insurance assignments.
  • Monitor/maintain property records for Coforge with regards to property tax tracking.
  • Maintain and track payables and receivables for the department and individual loan files.
  • Ensure customers' service initiatives are being adhered to according to Bank/departmental standards.
  • Actively participate in research, preparation, and execution of internal process controls.
  • Prepare various mass mailings via Word.wrx in PCFS.
  • Process incoming mail.
  • Other duties as assigned.
What We're Looking For:
  • Two years of experience in commercial/SBA lending
  • Proficient in general office software, particularly Microsoft Office and the use of databases
  • Working knowledge of PCFS - Loan Manager, preferred
  • Working knowledge of nCino, preferred
  • Working knowledge of UCC filings and terminations
  • Working knowledge of mortgage filings and releases
  • Ability to master new skills and tasks quickly
  • Excellent verbal and written communication skills
Working Conditions/Demands:
  • Professional office setting.
  • Primarily sedentary position requiring long periods of time working at a computer.
  • Must be able to move throughout the office and buildings to obtain or relay information.
  • Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We?

We're not just another bank and we're not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.

We seek the game changers, the innovators...those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It's your career, you deserve to imagine more. Keep reading, we think you will like you what see.

Why Join Us?

Our success has been driven, in part, by four core competencies - customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we've been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state-of-art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named "The Backyard", with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that, the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about a flexible work schedule, unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the "first" step and apply today.

Our benefits package includes the following and so much more:
  • Medical Dental, Vision Insurance
  • 401(k) Retirement Plan with Generous Match
  • Tuition Reimbursement
  • 3 Weeks Paid Vacation Plus Paid Holidays
  • Paid Volunteer Time
  • Business Apparel Allowance

Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities

If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.