Attendant, Guest Room

Overview:

Summary Statement:

The Guest Room Attendant will maintain the design and beauty of Resorts World Las Vegas. A clean and polished environment helps lift guests' spirits and creates a friendly, comfortable atmosphere where our guests feel at ease. The Guest Room Attendant also helps to create special moments for our guests.

Job Duties:

Primary Job Duties - Includes, but is not limited to:

• Productivity credits per day as assigned.
• Meet set cleanliness standard set forth by Resorts World Las Vegas; cleaning is the responsibility of all of us.
• Detail and deep clean rooms as instructed.
• Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
• Assist in picking up extra credits when requested.
• Maintain supply cart in a neat orderly manner.
• Restock supply cart as needed throughout shift.
• Manage master key operation daily throughout assigned shift.
• Adhere to company and department rules, regulations, policies and procedures.
• Assist coworkers within housekeeping department as needed.
• Obtain and maintain position-specific licensing.
• Other duties as assigned.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications:

Qualifications - Includes, but is not limited to:

• Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training
  Academy Certification.
• Ability to clean with great attention to detail, ensure that all luxury standards are consistently met while meeting productivity standards.
• Working knowledge of basic computers, including handheld devices and radios.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Preferred:

• Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines.
• Previous Housekeeping or professional cleaning experience.
• Previous experience working in a large, luxury resort setting.
• Previous professional cleaning experience.
  

Minimum Education and Experience:

• At least 18 years of age.
• High school diploma or equivalent.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States