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Sheppard Pratt

Strategic Communications Manager (Towson, Full Time)

Sheppard Pratt, Towson, MD, United States


General Summary:

  • The Strategic Communications Manager assists with the development and implementation of crisis communications, change management, and internal communication strategies for Sheppard Pratt.
  • Supports departmental and organization communication activities through a variety of mediums and channels.
  • Partners with key stakeholders across the organization to drive awareness of Sheppard Pratt and its programs and services internally in support of its mission and the organization's goals.
  • Supports crisis communications and issues management planning and execution for internal and external audiences.
  • Oversees the communications strategy for the intranet.
  • Monitors alerts, news, and competitor information to stay abreast of trends in mental and behavioral health care.
  • Oversee communications plans, edits and writes internal communications as well as stories for print, Web, and other internal channels.
  • Serves as a collaborative partner across service lines, departments, and teams to increase overall communications effectiveness.
Knowledge, Skills, and Abilities Required:
  • Requires Bachelor's degree
  • 5+ years experience in public relations, communications, journalism, or related field. Healthcare experience is preferred. Knowledge and experience should include:
    • Strong writing/editing, listening and presentation skills.
    • Professional, polished interpersonal skills, including experience in managing and maintaining confidential information.
    • Excellent time management and organization skills to manage multiple projects at the same time and demonstrate impeccable attention to detail.
    • Demonstrated experience in effective communication strategies and tools, including print, Web/electronic media, AP Style, and other e-communication tools.
  • Other preferred qualifications include:
    • Experience working with intranets, Sharepoint preferred.
  • Work requires a high level of interpersonal skills to effectively interact with a wide variety of organization and community personnel and effectively represent Sheppard Pratt and the communications department to other groups.
  • Work requires analytical skills to identify proactive communication and PR opportunities, apply organizational style standards consistently, and drive awareness of organizational mission.
  • Work requires an ability to work in a dynamic environment as an agile member of a team.
  • Requires the ability to work on deadline, set priorities, and work independently.
Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
  • Comprehensive medical, dental and vision benefits for benefit eligible positions
  • 403b retirement match
  • Generous paid-time-off for benefit eligible positions
  • Complimentary Employee Assistance Program (EAP)
  • Generous mileage reimbursement program


Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.