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Pasona N A, Inc.

Account Manager (Technical Sales)

Pasona N A, Inc., Fort Wayne, Indiana, United States


Title: Technical Sales/Account Manager Employment Type: Full Time Location: Fort Wayne, IN Work hours: 8 hours a day, core time is 8am-3pm Reports to: Sales Director This Technical Sales/Account Manager will support the Sales Department by performing the following duties: Job Duties: · Engage, qualify, and conduct customer needs analysis to discover requirements for existing and new programs · Explore and develop new product RFQ’s in traditional and new added value opportunities. · Lead presentations to customers, demonstrate our products, technology and capability. · Lead, manage, and provide technical input on customer RFQ processes. · Formulate cost breakdowns, assist supplier RFQ and co-ordinate RFQ response for internal approval and customer submission · Lead purchase activities such as sourcing, VAVE by communicating with suppliers, project team and make decision based on QCD data. · Co-ordinate design review and team feasibility commitments during nomination and development phases tracking cost and price impacts ·Collaborate across project teams to achieve customer satisfaction and company objectives. · Achieve customer delight through continual improvement of systems and company response. · Gather and analyze competitor aspects for benchmarking competitiveness of price, product and technology · Manage confidential information such as pricing and technical information. · Manage cost and price changes during the project life including material price fluctuations and customer cost initiatives · Gather, communicate and follow CSR’s, Quality Management, Corporate Responsibility and Environmental Management Systems · Participate and promote plant and customer sustainability / recycling programs. ·Contribute to the achievement of quality/management objectives by ensuring that company policies, procedures, and processes are followed. · Perform other duties as assigned. Travel requirement: · Travel (Includes overseas, mainly Japan) · Up to 25% travel Qualifications: · Bachelors in engineering or Technical Field; 3-5 years' experience working in similar sales or technical role, with expertise in customer relationship management. ·Must be able to travel 25% in region as well as Overseas facilities occasionally. · Strong working knowledge of MS Office Suite. ·Fantastic communications skills · Working knowledge with OEM’s Subaru / Honda / Toyota. · Japanese language skill is preferred (Not necessary) In addition to our newly expanded factory and office space, we offer a competitive salary, generous 401K and other comprehensive benefits. Benefits: ·401(k) · Dental insurance · Employee assistance program · Health insurance · Paid time off · Vision insurance