Account Manager (Technical Sales)
Pasona NA, Fort Wayne, IN, United States
Title: Technical Sales/Account Manager
Employment Type: Full Time
Location: Fort Wayne, IN
Work hours: 8 hours a day, core time is 8am-3pm
Reports to: Sales Director
This Technical Sales/Account Manager will support the Sales Department by performing the following duties:
Job Duties:
Engage, qualify, and conduct customer needs analysis to discover requirements for existing and new programs
Explore and develop new product RFQs in traditional and new added value opportunities.
Lead presentations to customers, demonstrate our products, technology and capability.
Lead, manage, and provide technical input on customer RFQ processes.
Formulate cost breakdowns, assist supplier RFQ and co-ordinate RFQ response for internal approval and customer submission
Lead purchase activities such as sourcing, VAVE by communicating with suppliers, project team and make decision based on QCD data.
Co-ordinate design review and team feasibility commitments during nomination and development phases tracking cost and price impacts
Collaborate across project teams to achieve customer satisfaction and company objectives.
Achieve customer delight through continual improvement of systems and company response.
Gather and analyze competitor aspects for benchmarking competitiveness of price, product and technology
Manage confidential information such as pricing and technical information.
Manage cost and price changes during the project life including material price fluctuations and customer cost initiatives
Gather, communicate and follow CSRs, Quality Management, Corporate Responsibility and Environmental Management Systems
Participate and promote plant and customer sustainability / recycling programs.
Contribute to the achievement of quality/management objectives by ensuring that company policies, procedures, and processes are followed.
Perform other duties as assigned.
Travel requirement:
Travel (Includes overseas, mainly Japan)
Up to 25% travel
Qualifications:
Bachelors in engineering or Technical Field; 3-5 years' experience working in similar sales or technical role, with expertise in customer relationship management.
Must be able to travel 25% in region as well as Overseas facilities occasionally.
Strong working knowledge of MS Office Suite.
Fantastic communications skills
Working knowledge with OEMs Subaru / Honda / Toyota.
Japanese language skill is preferred (Not necessary)
In addition to our newly expanded factory and office space, we offer a competitive salary, generous 401K and other comprehensive benefits.
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance