Inside Sales Representative

Join our team at a family-owned metals distributor, well-known in the steel industry for the quality products and service we’ve provided since 1946. Given the credibility of the company and products themselves, your role is about relationship building and showcasing our elite-level of customer care. Integrity-led business, innovation, and employee empowerment are ingrained into the fabric of the culture here, making it a place where a strong career can be built. Work Location: Ashland, VA As an Inside Sales Representative at Steel Services, Inc., you’ll identify new customer sales opportunities and manage existing business. You will interact with customers via phone and email to provide pricing quotes, enter sales orders, and respond to other customer inquiries. Top-notch customer service skills are a must. Experienced steel industry sales representatives are encouraged to apply What can you expect as an Inside Sales Rep joining our team? Competitive base salary plus commission Health, Dental, and Vision Insurance Life Insurance 401(k) and profit sharing Paid time off Paid holidays Training and development opportunities What will your day-to-day look like? Coordinating existing internal accounts Developing new accounts Implementing plans for growing existing accounts Providing quotes and follow up Entering orders into the order fulfillment system to initiate the sales/distribution process Pricing stock items, as well as cut-to-size parts Sourcing non-stocked items to fulfill customer requirements Communicating with customers throughout the order fulfillment process Providing feedback to management and other employees to facilitate customer satisfaction and further sales Confirming timely deliveries of customer orders Coordinating with appropriate departments in the resolution of customer complaints Assist other Inside Sales Reps in the development and maintenance of their accounts when necessary What are the requirements? 2 years of previous sales experience (steel industry preferred) Strong math skills Strong oral and written interpersonal/communication skills Proficiency with Microsoft Word/Outlook/Excel Ambitious, competitive, and self-motivated mindset What experience/certifications should you have? 2 years of sales experience College degree preferred What will give you an edge over other applicants? Experience in the steel industry Consultative selling and closing skills Attention to detail Team-spirited mindset About Steel Services, Inc: With nearly 80 years in business, our company supplies a wide range of carbon and alloy steel, stainless steel, and aluminum products. Since 1946, we’ve offered inventory and value-added processing capabilities tailored to market needs, all while providing high levels of customer service. Steel Services, Inc, serves an extensive base of thousands of customers - small job shops, structural fabricators, OEMs, naval & commercial shipyards, and more. With stocking locations strategically placed among three branches in Virginia, our company is able to meet the complex needs of our clients with a focus on quality and efficiency. Our ability to deliver value for our customers is rooted in our dedication to the growth and success of our team of talented individuals. To learn more about Steel Services, Inc., please visit steelservicesinc.com. Job Type: Full-time Benefits: 401(k) Health insurance Dental Insurance Vision Insurance Life insurance Paid time off Paid holidays Disability insurance Schedule: 8:00am-5:00pm Monday to Friday Year-round work Location: Ashland, Virginia, 23005 Must be able to reliably commute or plan to relocate before starting work. (Required) Offers of employment are contingent upon passing a pre-employment drug screening, and upon satisfactory evaluation of the results of a criminal record check. Due to the safety requirements necessitated by heavy material handling and manufacturing, applicants must demonstrate the ability to communicate reliably using appropriate, U.S. industry-standard terminology. Steel Services, Inc. is an equal opportunity employer.