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University of the Pacific

Dental / Medical Assistant

University of the Pacific, San Francisco, California, United States, 94199


Posting Details

Position Information

Job Title Dental / Medical Assistant

Union Level IV

Department Department of Clinic Administration

Campus San Francisco

Posting Number 201303901P

Full or Part Time Full Time

Number of Months 12

Open Date 12/27/2024

Open Until Filled Yes

Special Instructions to Applicants For Applicants Seeking Job Opportunities within the University: Internal applicants will be considered within the first five (5) business days of the posting period. External applicants will be considered on the sixth (6) business day of the posting period.

Position Summary Information

Primary Purpose

Under the general supervision of the Manager, Specialty Clinics, supports and contributes to the clinic's mission statement by performing a variety of medical/dental assistant and clerical duties. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees.

Essential Functions

Perform chairside duties to include four-handed dentistry and Prosthetic and/or Orthodontic procedures.

Interact with patients by telephone or in person to communicate the clinic's policies/procedures as they relate to treatment.

Assist patients in completing patient registration forms.

Educate patients on vital signs according to established procedures.

Coordinate patient flow and clinical activities; assist doctors in all phases of patient management.

Send information packets to new patients.

Maintain daily activity log for Orofacial Disorders as related to telephone inquiries and referrals, clinical supplies, and laboratory procedures.

Complete tray set-ups according to established procedures.

Clean, sanitize and maintain treatment rooms, laboratory, and supply station.

Maintain clinic supplies.

Ensure the clinic and laboratory areas are prepared and/or closed daily according to established procedures.

Provide laboratory support as necessary.

Perform all other duties as assigned by the Manager, Specialty Clinics.

Communicate and coordinate with outside offices for transferring Clinical information and documents.

Triage and schedule orofacial pain patients, and adjust schedule as needed.

Manage patient inquiries.

Minimum Qualifications

Knowledge of:

Office methods and procedures.

Dental/medical terminology.

Sterilization and infection control techniques.

Experience:

Minimum of two years of experience working with patients in a medical/dental setting.

Education/Licenses:

High school diploma or equivalent.

Current RDA license.

Current California x-ray license.

Current CPR certification.

Working Conditions:

Position is full-time, five (5) days per week, seven and one-half (7.5) hours per day.

Occupational exposure to blood borne pathogens may reasonably be anticipated. Personal protective equipment will be provided to reduce or eliminate exposure to routine or limited infectious agents.

Preferred Qualifications

Ability to:

Operate various office machines including computer, copy, and fax machine.

Communicate effectively with faculty, students, staff, patients, and the public.

Apply patient management and time management skills.

Project a professional image and maintain professional composure and demeanor.

Maintain confidentiality of information.

Bilingual skills helpful.

Other:

Experience and sensitivity in working with people of diverse backgrounds and cultures.

Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.

Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements

Position requires alternative sitting and standing throughout the working hours; occasional reaching and bending.

Frequent handling of instruments requires sufficient motor function to execute movements essential to providing oral health care to patients.

Frequent telephone and computer use including keyboard and mouse.

Hiring Range

$31.45 per hour

Background Check Statement

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AA/EEO Policy Statement

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

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