Santa Clara Valley Transportation Authority
Human Resources Analyst - Employee Relations
Santa Clara Valley Transportation Authority, San Jose, California, United States, 95199
HUMAN RESOURCES ANALYST - EMPLOYEE RELATIONS
VTA’s Employee Relations Department is actively seeking a Human Resources Analyst with outstanding interpersonal and communication skills to advance labor and employee relations at VTA and foster a positive, supportive, and fair work environment. The ideal candidate will excel in: Expertly mediating and resolving conflicts with confidentiality, sensitivity, empathy, professionalism, and critical thinking. Developing, maintaining, and enhancing employee relationships through effective written and oral communication. Leading fact-finding investigations of alleged policy violations, misconduct, labor relations matters, and employee-related issues to recommend appropriate action and disciplinary measures. Providing leadership and assistance in supervisory training, coaching, and performance management. Beyond this, your participation in training programs, labor-management committees, workplace investigations, grievances and arbitrations, knowledge of FTA Drug and Alcohol Program compliance and workplace violence prevention, as well as other special projects will be essential in promoting effective and collaborative relationships with the four union organizations representing VTA employees. Definition Under general supervision, performs professional human resources work involving a wide variety of human resources functions. Distinguishing Characteristics This is the journey level in the Human Resources Analyst series. This level is characterized by assignments that are complex and sensitive in nature and require a high level of competence and understanding of a functional area(s). Incumbents in this class carry out work assignments with independence. This position may be required to provide lead functional or technical direction of paraprofessional or clerical employees. Typical Tasks Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment and within working level assigned. Administers various human resources programs; Reviews and analyzes existing or proposed policies, procedures systems, management and personnel activities, advises on their impact and makes recommendations for change; Provides consultation and analyses/recommendations concerning human resources functions and issues; Analyzes, investigates and responds to issues in assigned functional area; Researches, resolves, facilitates resolution of and/or makes recommendations concerning human resources issues; Conducts analytical studies; Prepares and presents written and oral reports and statistical analyses, as well as letters, memorandum, training materials, and other written documents; Plans, develops, organizes, implements, and evaluates a variety of difficult and complex management and employee training programs and organizational development applications; Conducts needs assessments regarding employee, management, and organizational training needs; Conducts investigations for grievances or challenges regarding the employment accessibility and ADA programs; Performs related duties as assigned. Employment Standards Sufficient education and increasingly responsible experience to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree; and two (2) years of increasingly responsible experience performing human resources management and analysis and/or training for a public or private sector organization. Knowledge of: Human resource systems, techniques, practices and functions, including recruitment, classification, testing, selection, placement, training, equal opportunity programs, employee relations, and employee and retiree benefits management; Standard office practices and procedures, including automated human resource and word/data processing systems; Principles and practices of public personnel administration, management analysis, organization, budget, and communication; Applicable state, federal, and local laws, rules, regulations, and court decisions; Principles of training and motivation; Job analysis, recruiting and examining strategies and plans, position classification, position control, wage and salary administration; Employee benefit programs, including health plan administration and cost containment measures; Principles, practices, techniques and methods of planning, developing and administering training and employee development programs; Public sector employee relations, typical provisions of collective bargaining agreements and public employee labor laws, current labor relations practices, trends and major problems in the public sector; Techniques for investigating, analyzing, and resolving employee grievances. Ability to: Use initiative and good judgment; Consistently apply concepts, laws, methods, techniques, approaches and other guidelines of professional work in the human resources management field; Communicate clearly and effectively, both orally and in writing; Organize and prioritize work and meet deadlines; Follow written and oral directions; Define problem areas, evaluate, recommend, and implement creative solutions to complex issues and problems; Work effectively under stressful situations involving confrontation and conflict; Establish and maintain effective working relationships with employee associations, community groups, and individuals at all levels in a large, complex organization; Maintain accurate records, files, and databases; Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Application and Selection Process If you are interested in this opportunity, please submit a Santa Clara Valley Transportation Authority (VTA) application and responses to the supplemental questions to the Talent Acquisition Department
no later than 05:00pm on Friday, January 3, 2025 . To ensure consideration, completed applications must be submitted electronically to the Talent Acquisition department through VTA's employment page at
vta.org/about/careers
by the closing date and time posted. Exam Process Applications will be competitively screened based on the minimum qualifications of this classification. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of a
panel interview and written exam scheduled for the week of January 21, 2025 and the week of January 27, 2025 . If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at
Personnel@vta.org . Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship. If you wish to request an accommodation, call the Human Resources Department at (408) 321-5575 or email at
Personnel@vta.org . Santa Clara Valley Transportation Authority (VTA) is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of perceived age, ancestry, color, marital status, mental or physical disability, genetic information, national origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
#J-18808-Ljbffr
VTA’s Employee Relations Department is actively seeking a Human Resources Analyst with outstanding interpersonal and communication skills to advance labor and employee relations at VTA and foster a positive, supportive, and fair work environment. The ideal candidate will excel in: Expertly mediating and resolving conflicts with confidentiality, sensitivity, empathy, professionalism, and critical thinking. Developing, maintaining, and enhancing employee relationships through effective written and oral communication. Leading fact-finding investigations of alleged policy violations, misconduct, labor relations matters, and employee-related issues to recommend appropriate action and disciplinary measures. Providing leadership and assistance in supervisory training, coaching, and performance management. Beyond this, your participation in training programs, labor-management committees, workplace investigations, grievances and arbitrations, knowledge of FTA Drug and Alcohol Program compliance and workplace violence prevention, as well as other special projects will be essential in promoting effective and collaborative relationships with the four union organizations representing VTA employees. Definition Under general supervision, performs professional human resources work involving a wide variety of human resources functions. Distinguishing Characteristics This is the journey level in the Human Resources Analyst series. This level is characterized by assignments that are complex and sensitive in nature and require a high level of competence and understanding of a functional area(s). Incumbents in this class carry out work assignments with independence. This position may be required to provide lead functional or technical direction of paraprofessional or clerical employees. Typical Tasks Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment and within working level assigned. Administers various human resources programs; Reviews and analyzes existing or proposed policies, procedures systems, management and personnel activities, advises on their impact and makes recommendations for change; Provides consultation and analyses/recommendations concerning human resources functions and issues; Analyzes, investigates and responds to issues in assigned functional area; Researches, resolves, facilitates resolution of and/or makes recommendations concerning human resources issues; Conducts analytical studies; Prepares and presents written and oral reports and statistical analyses, as well as letters, memorandum, training materials, and other written documents; Plans, develops, organizes, implements, and evaluates a variety of difficult and complex management and employee training programs and organizational development applications; Conducts needs assessments regarding employee, management, and organizational training needs; Conducts investigations for grievances or challenges regarding the employment accessibility and ADA programs; Performs related duties as assigned. Employment Standards Sufficient education and increasingly responsible experience to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree; and two (2) years of increasingly responsible experience performing human resources management and analysis and/or training for a public or private sector organization. Knowledge of: Human resource systems, techniques, practices and functions, including recruitment, classification, testing, selection, placement, training, equal opportunity programs, employee relations, and employee and retiree benefits management; Standard office practices and procedures, including automated human resource and word/data processing systems; Principles and practices of public personnel administration, management analysis, organization, budget, and communication; Applicable state, federal, and local laws, rules, regulations, and court decisions; Principles of training and motivation; Job analysis, recruiting and examining strategies and plans, position classification, position control, wage and salary administration; Employee benefit programs, including health plan administration and cost containment measures; Principles, practices, techniques and methods of planning, developing and administering training and employee development programs; Public sector employee relations, typical provisions of collective bargaining agreements and public employee labor laws, current labor relations practices, trends and major problems in the public sector; Techniques for investigating, analyzing, and resolving employee grievances. Ability to: Use initiative and good judgment; Consistently apply concepts, laws, methods, techniques, approaches and other guidelines of professional work in the human resources management field; Communicate clearly and effectively, both orally and in writing; Organize and prioritize work and meet deadlines; Follow written and oral directions; Define problem areas, evaluate, recommend, and implement creative solutions to complex issues and problems; Work effectively under stressful situations involving confrontation and conflict; Establish and maintain effective working relationships with employee associations, community groups, and individuals at all levels in a large, complex organization; Maintain accurate records, files, and databases; Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Application and Selection Process If you are interested in this opportunity, please submit a Santa Clara Valley Transportation Authority (VTA) application and responses to the supplemental questions to the Talent Acquisition Department
no later than 05:00pm on Friday, January 3, 2025 . To ensure consideration, completed applications must be submitted electronically to the Talent Acquisition department through VTA's employment page at
vta.org/about/careers
by the closing date and time posted. Exam Process Applications will be competitively screened based on the minimum qualifications of this classification. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of a
panel interview and written exam scheduled for the week of January 21, 2025 and the week of January 27, 2025 . If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at
Personnel@vta.org . Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship. If you wish to request an accommodation, call the Human Resources Department at (408) 321-5575 or email at
Personnel@vta.org . Santa Clara Valley Transportation Authority (VTA) is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of perceived age, ancestry, color, marital status, mental or physical disability, genetic information, national origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
#J-18808-Ljbffr