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LinTech Global, Inc.

Mobility Administrator

LinTech Global, Inc., Alexandria, Virginia, us, 22350


Mobility Administrator

Looking for a rewarding and challenging career with a dynamic, growing organization? LinTech Global is your answer. We have an immediate need for a Mobility Administrator to support an important government customer in

Alexandria, VA.

Daily Job Responsibilities:

Mobility Ticket management. SharePoint updates. Inventory management. Customer interactions via in person, phone, emails for standard and VIP users. UEM system access and utilization. IT departmental interactions with Help Desk, Server admins or departmental communications. Administration business. Wireless vendor communications via phone or emails. Device activations. Device management with factory restoration, OS updates and testing. Network testing with UEM and Enterprise systems. UEM Server management, such as log management and system checks. Soft-certification loading, installation and testing. Mobility troubleshooting, including troubleshooting the UEM, wireless network, exchange and device troubleshooting. Handle and generate Mobility reports, such as and not limited to weekly, monthly, semi-annual, annual or any type of requested report to support the mission.

Clearance: Secret

Certifications: Security+ce

Minimum Required Skills:

Blackberry Enterprise Server (BES) administration experience; BlackBerry EU

Desired/Preferred Skills:

Knowledge of Footprints ticket tracking system; ITIL v3 certification; working knowledge of Outlook; good Microsoft Office (Excel, Word) skills; good SharePoint skills; good iPhone knowledge; good Android knowledge; good enterprise knowledge; familiar with MDM systems (Mobile Device Management); good knowledge of DoD contracting process (funding, sourcing, document generation(SOP, SOW, PWS, RFQ)); good knowledge of best practices for IT protocols; good interpersonal skills; good communication skills; good with inventory management; good customer service skills.

Certification Requirements: Security+ within 6 months on contract.

Hybrid role, 2 onsite days per week [minimum requirement].

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