AnaVation, LLC
Senior IT Administrator
AnaVation, LLC, Chantilly, Virginia, United States, 22021
Be Challenged and Make a Difference
In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
The senior IT administrator is responsible for the corporate Office 365 environment, hosted in Microsoft GCC High. This includes tenant administration for production and lab environments with support from junior staff and 3rd party vendors. You'll have the ability to make and implement recommendations and best practices for file storage, access control, and communications leveraging the Office365 suite of tools. In addition, the senior IT administrator will act as an escalation point for complex, urgent, or high-priority support issues and guide junior staff in resolving issues.
Responsibilities
Maintain & update the existing Microsoft GCC-High tenant configurations
Provide support and thought leadership for file storage and permissions between OneDrive, SharePoint, and Teams
Implement and maintain general account management & access control
Grant access and disable accounts including a time-bounded policy for guest accounts
Manage Microsoft licensing; clean up accounts that are no longer used
Manage Intune & Azure Active Directory
Maintain user groups and distribution lists
Implement and manage Single Sign On (SSO) and new application integrations to support business needs
Assist in the deployment of new application integration to support business needs.
Assist in the development and documentation of technical standards and ticketing system
Partner with others to deliver and maintain configuration that supports Cybersecurity Maturity Model Certification (CMMC) compliance
Perform root cause analysis for outages and other business impacting issues
Oversee advanced/tier 3 complicated, urgent, and high-priority support issues, incidents, and problems
Act as escalation point for tier 1 support requests and incidents
Train/coach tier 1 service desk specialists
Develop and maintain technical support knowledge base
Configure, optimize systems, and applications to ensure maximum performance
Required Qualifications:
Bachelor's degree in information systems, similar field, or equivalent experience
Strong incident management skills
3-7 years of working in Microsoft Office365 environment
Proficiency with Microsoft identity & access management, governance frameworks, Office365 best practices including SharePoint, OneDrive, Teams, Outlook, and administration tools
Knowledge of, or experience with Microsoft Power applications
Experience with Active Directory and group policy management
Ability to work well unsupervised and as part of a team
Strong communication skills, including the ability to train and mentor junior staff
Strong problem-solving skills utilizing a comprehensive understanding of IT best practices
Ability to obtain US Government Security Clearance
Preferred Qualifications:
Experience working within Microsoft Government Community Cloud (GCC) High environment
Relevant certifications such as Microsoft 365 Enterprise Administrator Expert
Expertise in PowerShell scripting and other automation tools
Benefits
Generous cost sharing for medical insurance for the employee and dependents
100% company paid dental insurance for employees and dependents
100% company paid long-term and short-term disability insurance
100% company paid vision insurance for employees and dependents
401k plan with generous match and 100% immediate vesting
Competitive Pay
Generous paid leave and holiday package
Tuition and training reimbursement
Life and AD&D Insurance
About AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.
If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!
#J-18808-Ljbffr
In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
The senior IT administrator is responsible for the corporate Office 365 environment, hosted in Microsoft GCC High. This includes tenant administration for production and lab environments with support from junior staff and 3rd party vendors. You'll have the ability to make and implement recommendations and best practices for file storage, access control, and communications leveraging the Office365 suite of tools. In addition, the senior IT administrator will act as an escalation point for complex, urgent, or high-priority support issues and guide junior staff in resolving issues.
Responsibilities
Maintain & update the existing Microsoft GCC-High tenant configurations
Provide support and thought leadership for file storage and permissions between OneDrive, SharePoint, and Teams
Implement and maintain general account management & access control
Grant access and disable accounts including a time-bounded policy for guest accounts
Manage Microsoft licensing; clean up accounts that are no longer used
Manage Intune & Azure Active Directory
Maintain user groups and distribution lists
Implement and manage Single Sign On (SSO) and new application integrations to support business needs
Assist in the deployment of new application integration to support business needs.
Assist in the development and documentation of technical standards and ticketing system
Partner with others to deliver and maintain configuration that supports Cybersecurity Maturity Model Certification (CMMC) compliance
Perform root cause analysis for outages and other business impacting issues
Oversee advanced/tier 3 complicated, urgent, and high-priority support issues, incidents, and problems
Act as escalation point for tier 1 support requests and incidents
Train/coach tier 1 service desk specialists
Develop and maintain technical support knowledge base
Configure, optimize systems, and applications to ensure maximum performance
Required Qualifications:
Bachelor's degree in information systems, similar field, or equivalent experience
Strong incident management skills
3-7 years of working in Microsoft Office365 environment
Proficiency with Microsoft identity & access management, governance frameworks, Office365 best practices including SharePoint, OneDrive, Teams, Outlook, and administration tools
Knowledge of, or experience with Microsoft Power applications
Experience with Active Directory and group policy management
Ability to work well unsupervised and as part of a team
Strong communication skills, including the ability to train and mentor junior staff
Strong problem-solving skills utilizing a comprehensive understanding of IT best practices
Ability to obtain US Government Security Clearance
Preferred Qualifications:
Experience working within Microsoft Government Community Cloud (GCC) High environment
Relevant certifications such as Microsoft 365 Enterprise Administrator Expert
Expertise in PowerShell scripting and other automation tools
Benefits
Generous cost sharing for medical insurance for the employee and dependents
100% company paid dental insurance for employees and dependents
100% company paid long-term and short-term disability insurance
100% company paid vision insurance for employees and dependents
401k plan with generous match and 100% immediate vesting
Competitive Pay
Generous paid leave and holiday package
Tuition and training reimbursement
Life and AD&D Insurance
About AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.
If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!
#J-18808-Ljbffr