L.A. Care Health Plan
Health Plan Territory Representative III
L.A. Care Health Plan, Los Angeles, California, United States, 90079
Health Plan Territory Representative III
Job Category:
Sales & Marketing Location:
Los Angeles, CA, US, 90017 Position Type:
Full Time Requisition ID:
11857 Salary Range:
$60,778.00 (Min.) - $75,950.00 (Mid.) - $91,166.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members. Mission:
L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents. The Health Plan Territory Representative III maintains professional working knowledge of L.A. Care products: Cal MediConnect, Medi-Cal, L.A. Care Covered, and L.A. Care Covered Direct. This position entails implementing territory-sales outreach activities such as community-based marketing and events, provider outreach and engagement, and overall lead book of business oversight. Duties
Subject Matter Expert:
Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Supports the Field Management team analyzing market trends and data. Provider Marketing:
Sells L.A. Care Cal MediConnect plan to Medicare beneficiaries residing in Los Angeles County and works with our network of physicians, hospitals, medical groups, and other strategic relationships. Outreach Activities and Events:
Coordinates and conducts community presentations on program eligibility and participates in community networking meetings, senior health care activities, health fairs, and outreach events. Telesales and In-Home Appointments:
Engages in telesales activities meant to support Provider and Outreach activities. Responsible for self-generating leads and coordinating in-home appointments for members requesting them. Ensures the integrity of data
Effectively utilizes the CRM system to manage the sales referral pipeline and lead algorithm assignments. Enters data accurately by following the Goldmine and QNXT guidelines. Product Sales Regulatory Compliance:
Adheres to compliance of Centers for Medicare and Medicaid Services (CMS), California Department of Health Care Services (DHCS), and L.A. Care's Regulatory Affairs & Compliance regulatory guidelines. Monthly and Quarterly Product Sales Performance Goals:
Consistently meets the minimum organizational and departmental enrollment benchmarks for product growth campaigns and meets minimum monthly and quarterly performance and production standards. Performs other duties as assigned.
Education Required
Education Preferred:
Bachelor's Degree in Business or Healthcare Related Field Experience
Required:
Minimum of 3 years of field sales experience. Strong communication skills with experience in public speaking. Preferred:
Healthcare telesales experience, direct sales or healthcare related experience. Skills
Required:
Excellent interpersonal and client interaction skills with strong attention to detail and accuracy. Must have a high level of understanding of our field marketing practices. Preferred:
Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. Licenses/Certifications Required
Life & Health Insurance License - Active, current and unrestricted California License America's Health Insurance Plan (AHIP) Medicare Designation and Covered CA Certification (must be obtained within 90 days from date of hire). Required Training
Required:
Ability to pass Medi-Cal Certification and Medicare training certification within 90 days of hire. Physical Requirements
Light Additional Information
Salary Range Disclaimer:
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. L.A. Care offers a wide range of benefits including: Paid Time Off (PTO) Tuition Reimbursement Retirement Plans Medical, Dental and Vision Wellness Program
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Job Category:
Sales & Marketing Location:
Los Angeles, CA, US, 90017 Position Type:
Full Time Requisition ID:
11857 Salary Range:
$60,778.00 (Min.) - $75,950.00 (Mid.) - $91,166.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members. Mission:
L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents. The Health Plan Territory Representative III maintains professional working knowledge of L.A. Care products: Cal MediConnect, Medi-Cal, L.A. Care Covered, and L.A. Care Covered Direct. This position entails implementing territory-sales outreach activities such as community-based marketing and events, provider outreach and engagement, and overall lead book of business oversight. Duties
Subject Matter Expert:
Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Supports the Field Management team analyzing market trends and data. Provider Marketing:
Sells L.A. Care Cal MediConnect plan to Medicare beneficiaries residing in Los Angeles County and works with our network of physicians, hospitals, medical groups, and other strategic relationships. Outreach Activities and Events:
Coordinates and conducts community presentations on program eligibility and participates in community networking meetings, senior health care activities, health fairs, and outreach events. Telesales and In-Home Appointments:
Engages in telesales activities meant to support Provider and Outreach activities. Responsible for self-generating leads and coordinating in-home appointments for members requesting them. Ensures the integrity of data
Effectively utilizes the CRM system to manage the sales referral pipeline and lead algorithm assignments. Enters data accurately by following the Goldmine and QNXT guidelines. Product Sales Regulatory Compliance:
Adheres to compliance of Centers for Medicare and Medicaid Services (CMS), California Department of Health Care Services (DHCS), and L.A. Care's Regulatory Affairs & Compliance regulatory guidelines. Monthly and Quarterly Product Sales Performance Goals:
Consistently meets the minimum organizational and departmental enrollment benchmarks for product growth campaigns and meets minimum monthly and quarterly performance and production standards. Performs other duties as assigned.
Education Required
Education Preferred:
Bachelor's Degree in Business or Healthcare Related Field Experience
Required:
Minimum of 3 years of field sales experience. Strong communication skills with experience in public speaking. Preferred:
Healthcare telesales experience, direct sales or healthcare related experience. Skills
Required:
Excellent interpersonal and client interaction skills with strong attention to detail and accuracy. Must have a high level of understanding of our field marketing practices. Preferred:
Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. Licenses/Certifications Required
Life & Health Insurance License - Active, current and unrestricted California License America's Health Insurance Plan (AHIP) Medicare Designation and Covered CA Certification (must be obtained within 90 days from date of hire). Required Training
Required:
Ability to pass Medi-Cal Certification and Medicare training certification within 90 days of hire. Physical Requirements
Light Additional Information
Salary Range Disclaimer:
The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. L.A. Care offers a wide range of benefits including: Paid Time Off (PTO) Tuition Reimbursement Retirement Plans Medical, Dental and Vision Wellness Program
#J-18808-Ljbffr