Manpower is hiring: Customer Service Representative in Salem

Job Title: Customer Service Representative

Job Summary:
We are seeking a dedicated and customer-focused individual to join our team as a LenelS2 Customer Service Representative. In this role, you will process orders, answer inbound customer phone calls, prepare correspondence, and fulfill customer needs to ensure satisfaction.

Key Responsibilities:

• Process customer orders efficiently and accurately.
• Respond to inbound customer inquiries via phone and email.
• Prepare written correspondence to address customer concerns or inquiries.
• Fulfill customer needs to maintain high satisfaction levels.
• Follow pre-established guidelines and rely on instructions to perform job functions.

Qualifications:

• High school diploma or equivalent.
• 0-2 years of experience in customer service or a related field.
• Familiarity with commonly-used concepts and practices within customer service.
• Strong communication and interpersonal skills.
• Ability to work under immediate supervision and within a structured environment.

Additional Details:

• Hours of Operation: Monday - Friday, 5:00 AM - 4:00 PM Pacific Time.
• Full-time, 40 hours per week, with occasional opportunities for overtime.
• Reports to a supervisor or manager.

If you are a reliable, detail-oriented individual with a passion for customer service, we encourage you to apply!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.