Customer Service Representative Job at TEKsystems in Allentown

Attention! Leading Waste and Recycling company is Hiring Customer Service Representatives!

 

Position: Customer Service Representative

Pay: 17-18/hr

Location: Allentown PA

Hiring Structure: 6-month Contract to Hire

 

Contract-to-hire

This role offers individuals the ability to work alongside one of the top Environmental and waste management providers in the U.S! This is a great opportunity to join an organization whose pillars of success are built on customer service, employee development, and community engagement. Further, explore this exciting opportunity below…

 

Employee Value:

• Stable industry. managers mentioned through a recession, no risk of losing your job.
• Room for growth, they really try to promote from within and keep their employees happy.
• Great company culture

Job Description:

• Respond to customer service inquiries, request, complaints. Inbound calls and emails.
• Calls will be in regard to scheduling, billing, service, ETA's for deliveries
• Utilize pricing sheets to price containers for customers
• Enter service and route data into computer for billing and scheduling purposes
• Will be creating some new orders (both home andresidential)

Schedule

• M-F 8:30-5pm
• Training will be 3 weeks 9-5pm
• One 30-minute lunch and two 15-minute breaks

See more below for benefits upon full time conversion:

Pay and Benefits

The pay range for this position is $17.00 - $18.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Allentown,PA.

Application Deadline

This position will be accepting applications until Jan 8, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.