Sales Coordinator

Job Summary: The Sales Coordinator at Holiday Inn Express Downtown Milwaukee will support the Director of Sales in driving revenue and maximizing the hotel's sales performance. This role involves a combination of administrative support, client relationship management, and strategic sales activities to enhance the hotel's market position.

Key Responsibilities:

1. Administrative Support:
   
   • Assist the Director of Sales with daily administrative tasks, including managing calendars, scheduling meetings, and preparing sales reports.
   • Maintain accurate and up-to-date records of sales activities, client interactions, and contracts in the hotel's sales database.
2. Client Relationship Management:
   
   • Act as the primary point of contact for clients, responding to inquiries and providing information about the hotel's services and facilities.
   • Develop and maintain strong relationships with existing clients to encourage repeat business and referrals.
   • Assist in organizing and coordinating client visits, site inspections, and hotel tours.
3. Sales Activities:
   
   • Collaborate with the Director of Sales to develop and implement sales strategies to achieve revenue goals.
   • Identify potential business opportunities by researching and analyzing market trends, competitors, and customer needs.
   • Assist in creating and distributing promotional materials, proposals, and contracts.
4. Event Coordination:
   
   • Work with clients to plan and coordinate events, meetings, and group bookings, ensuring all details are handled efficiently.
   • Liaise with other hotel departments to ensure seamless execution of events and guest satisfaction.
5. Reporting and Analysis:
   
   • Prepare regular sales reports and presentations for the Director of Sales and management team.
   • Analyze sales data to identify trends, opportunities, and areas for improvement.
6. Team Collaboration:
   
   • Collaborate with the hotel's marketing, operations, and revenue management teams to align sales strategies and objectives.
   • Participate in regular sales meetings, training sessions, and industry events.