Robert Half is hiring: Administrative Assistant in San Antonio

Our client is in need of an Administrative Assistant in San Antonio area. As an Administrative Assistant, your main duties will revolve around handling customer service tasks, managing data entry, and maintaining regular correspondence through email.

Responsibilities:

• Manage inbound and outbound calls, effectively communicating with customers and stakeholders.

• Provide superior customer service, addressing customer inquiries and resolving issues in a timely manner.

• Perform data entry tasks, ensuring all customer information is accurately recorded and maintained.

• Handle email correspondence professionally, responding to emails promptly and accurately.

• Proficiently utilize Microsoft Office tools such as Excel, Word, and PowerPoint for various tasks.

• Schedule appointments effectively, ensuring smooth operations and minimizing scheduling conflicts.

• Operate basic office equipment including fax, copier, and multi-line phone systems.

• Maintain a high level of organization while multitasking.

• Proficiency in answering inbound calls, ensuring effective communication and prompt resolution of inquiries.
• Demonstrated ability in providing excellent customer service, maintaining professionalism and courtesy at all times.
• Experience in data entry, with a keen eye for detail and commitment to data accuracy.
• Capable of managing email correspondence, ensuring timely responses and maintaining proper email etiquette.
• Skilled in handling both inbound and outbound calls, with the ability to manage multiple lines simultaneously.
• Proficiency in Microsoft Excel, with the capability to create spreadsheets, input data, and use formulas effectively.
• Experience in using Microsoft Outlook for email management, scheduling appointments, and task organization.
• Knowledgeable in creating and editing presentations using Microsoft PowerPoint.
• Ability to create, edit, and format documents using Microsoft Word.
• Demonstrated experience in scheduling appointments, managing calendars and ensuring timely reminders.