Sunrise Senior Living
Sr Executive Director-Covering Maryland
Sunrise Senior Living, Mc Lean, Virginia, us, 22107
Sunrise Senior Living
was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME : Montgomery County Job ID : 2024-221833 JOB OVERVIEW The Senior Executive Director (Sr. ED) is responsible for all aspects of the business for the community to which they are assigned. These responsibilities include but are not limited to financial management, team member relations, retention and development, resident well-being, quality assurance, family services, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. The Sr. ED will travel to the various communities to support the regional operational needs, build strategic working relationships quickly to guide the community, provide leadership and support, and stabilize, then successfully transition, and adapt for the next community leadership assignment. The Sr. ED is expected to create, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: Knows and lives the Sunrise Mission, Principles of Service, and Core Values and understands the implications of these for all actions and decisions. Demonstrates serving leadership and acts as a role model. Communicates and inspires a vision of core purpose, is optimistic, creates milestones and shares the vision. Promptly and effectively assesses the community team (strengths, opportunities, dynamics) and builds strategic working relationships at all levels, guides the team for greater team performance and operational results. Guides the community in proactively building relationships with internal and external business partners. Demonstrates an understanding of the strategic importance of customer relationships; supports the community leaders in proactively building, maintaining, and leveraging key relationships to achieve community operational objectives. Attracts, hires, retains, and develops top talent. Builds and leads high performing teams. Champions the overall customer and team member engagement programs, processes, and practices. Effectively resolves customer concerns through consistent use of the problem resolution program. Proactively confronts difficult issues and makes bold decisions. Leads with authority, conviction, and ethical fortitude. Holds team members accountable to high performance standards and takes action on poor performers. Commitment to say “YES”, courage to say “NO” only when absolutely needed. Qualifications: College degree preferred; degree and management experience may be required per state/provincial requirements for the locations being supported. Administrator’s License/certification may be required per state/provincial requirements for the locations being supported. Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community. Previous management experience including hiring, coaching, performance management, daily operations supervision, and discipline. Previous sales experience preferred. Demonstrate good judgment, problem solving and decision-making skills. Demonstration of success in managing operating expenses. Adaptable to a variety of community environments. Ability to build and lead high performing teams. Ability to handle multiple priorities effectively. Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations. Possesses organizational and time management skills. Proficient in computer skills, Microsoft Office & Sunrise applications with the ability to learn new applications. Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times. ABOUT SUNRISE Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest asset.
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was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME : Montgomery County Job ID : 2024-221833 JOB OVERVIEW The Senior Executive Director (Sr. ED) is responsible for all aspects of the business for the community to which they are assigned. These responsibilities include but are not limited to financial management, team member relations, retention and development, resident well-being, quality assurance, family services, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. The Sr. ED will travel to the various communities to support the regional operational needs, build strategic working relationships quickly to guide the community, provide leadership and support, and stabilize, then successfully transition, and adapt for the next community leadership assignment. The Sr. ED is expected to create, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: Knows and lives the Sunrise Mission, Principles of Service, and Core Values and understands the implications of these for all actions and decisions. Demonstrates serving leadership and acts as a role model. Communicates and inspires a vision of core purpose, is optimistic, creates milestones and shares the vision. Promptly and effectively assesses the community team (strengths, opportunities, dynamics) and builds strategic working relationships at all levels, guides the team for greater team performance and operational results. Guides the community in proactively building relationships with internal and external business partners. Demonstrates an understanding of the strategic importance of customer relationships; supports the community leaders in proactively building, maintaining, and leveraging key relationships to achieve community operational objectives. Attracts, hires, retains, and develops top talent. Builds and leads high performing teams. Champions the overall customer and team member engagement programs, processes, and practices. Effectively resolves customer concerns through consistent use of the problem resolution program. Proactively confronts difficult issues and makes bold decisions. Leads with authority, conviction, and ethical fortitude. Holds team members accountable to high performance standards and takes action on poor performers. Commitment to say “YES”, courage to say “NO” only when absolutely needed. Qualifications: College degree preferred; degree and management experience may be required per state/provincial requirements for the locations being supported. Administrator’s License/certification may be required per state/provincial requirements for the locations being supported. Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community. Previous management experience including hiring, coaching, performance management, daily operations supervision, and discipline. Previous sales experience preferred. Demonstrate good judgment, problem solving and decision-making skills. Demonstration of success in managing operating expenses. Adaptable to a variety of community environments. Ability to build and lead high performing teams. Ability to handle multiple priorities effectively. Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations. Possesses organizational and time management skills. Proficient in computer skills, Microsoft Office & Sunrise applications with the ability to learn new applications. Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times. ABOUT SUNRISE Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest asset.
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