Mac OS System Administrator

Job Overview: We are seeking a skilled and proactive MacOS Device Management Specialist to architect, implement, and maintain efficient and secure management solutions for MacOS systems. This role requires hands-on expertise in using JAMF Pro, a strong understanding of MacOS security, and the ability to collaborate with teams to optimize device management and credential use policies. Key Responsibilities: Architect, Implement, and Maintain JAMF Pro Develop and manage JAMF Pro configurations for efficient and secure MacOS system management. Ensure compliance with organizational policies and best practices for device management. Deploy Security Updates: Manage and deploy MacOS updates and relevant application security patches to maintain a secure environment. Monitor systems to ensure successful updates and resolve any related issues. Issue Resolution: Diagnose and resolve issues related to MacOS device management during standard business hours (EST). Provide exceptional troubleshooting support to ensure system reliability and user satisfaction. On-Site Support: Be available to support physical device management tasks, including setup, deployment, and maintenance of hardware. Collaborate on Admin Credential Management: Work closely with the SWX team to develop and implement a comprehensive plan for managing the use of admin credentials by SWX developers. Ensure compliance with security protocols and minimize risks associated with elevated privileges. Qualifications: Proven experience with JAMF Pro for managing MacOS systems. Strong understanding of MacOS architecture, security practices, and application management. Exceptional troubleshooting and problem-solving skills related to MacOS device management. Experience in deploying and managing security updates for MacOS systems. Strong communication and collaboration skills to work effectively with cross-functional teams. Ability to provide on-site support as required. Preferred Skills: Familiarity with SWX or similar software development environments. Experience in managing admin credential policies and minimizing associated risks. Relevant certifications in MacOS device management or JAMF Pro.