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Sears Home Services

Head of Pricing Strategy & Analytics

Sears Home Services, Chicago, IL, United States


About US:
Sears Home Services is a leader in home maintenance, delivering high-quality services to customers across the country. We are a leading national appliance service and parts provider, serving both direct-to-consumer and business-to-business customers across the United States. With a significant market presence in both repair services and parts distribution, we're seeking an analytical leader to transform our pricing strategy.

JOB SCOPE:
The Head of Pricing Strategy & Analytics is responsible for developing and implementing data-driven pricing frameworks to optimize pricing strategies, improve profitability, and ensure competitiveness across both B2B and B2C channels in service operations and parts distribution.

JOB SUMMARY:
The Head of Pricing Strategy & Analytics develops and implements data-driven pricing frameworks across our service and parts businesses. This role will be crucial in optimizing the pricing strategy to improve profitability while maintaining competitiveness in both B2C and B2B channels.

JOB DUTIES/RESPONSIBILITIES:

  • Design and implement comprehensive pricing strategies for service operations and parts distribution, with particular focus on B2B channel optimization
  • Develop analytical frameworks to evaluate price elasticity and customer behavior across different service categories and parts segments
  • Lead quantitative analysis of historical pricing data to identify opportunities and validate pricing hypotheses
  • Create standardized pricing models that account for labor costs, parts costs, overhead, and market dynamics
  • Build and maintain pricing tools and dashboards to monitor performance and guide decision-making
  • Partner with operations teams to understand cost structures and develop profitable pricing strategies
  • Analyze competitor pricing and market positioning to ensure competitive alignment
  • Lead regular pricing reviews and recommend adjustments based on data-driven insights

JOB REQUIREMENTS:

  • Bachelors Degree
  • 5-10 years of related experience
  • 18 years of age or older

REQUIRED SKILLS:

  • 5-6 years of experience in pricing strategy and analytics
  • Experience developing pricing strategies for both B2B and B2C channels
  • Expertise in leveraging AI to analyze large datasets and derive actionable insights
  • Proven track record of implementing successful pricing initiatives
  • Advanced proficiency in SQL, Python, or R for data analysis
  • Excellent stakeholder management and communication skills

PREFERRED SKILLS:

  • Experience in service industry or parts distribution pricing
  • Background in field service operations or appliance industry
  • Knowledge of price optimization software and tools
  • Experience with price elasticity modeling and customer behavior analysis

Years Experience: 5 - 10 Years Experience

Travel Requirements: None

Country: United States

Work-In City: Illinois

Work-In State: Chicago

Work-In Postal Code: 60179

Business: Sears Home Services - In Home

Job Function: Product Development/Management

Employment Category: Regular, Full-time

Compensation Range: NA

Additional Compensation Explanation: N/A

EEO/EOE Footer: Equal Opportunity Employer / Disability / Vet.

Posting Tags: #Corporate

Company Brand: Sears Home Services

Location City: Hoffman Estates

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