Executive Chef - City Cruises - San Francisco / Berkeley
Hornblower Cruises and Events, San Francisco, CA, United States
Salary Range: $95,000 - $102,000 City Experiences is seeking an Executive Chef for our operation in San Francisco and Berkeley. About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: The City Executive Chef will successfully manage back-of-the-house cruise execution to ensure consistently high levels of quality, service, sanitation, and guest satisfaction while maintaining a high level of profitability. Essential Duties & Responsibilities: Cruise Execution Manage back-of-the-house staff, including recruitment, training, coaching/discipline, and retention. Ensure effective execution of each cruise (back-of-the-house only) according to the specifications of the Product Management Guide. Direct the efforts of the kitchen staff. Ride cruises to observe & coach sous chef and Kitchen Supervisors. Identify and deliver skills training needs for all kitchen staff. Work with each kitchen management team member monthly to evaluate performance/skills and provide necessary coaching. Rotate as kitchen shift manager on cruises as needed. Ensure adherence to health department sanitation codes. Establish department priorities and execute against them based on long-term vision. Work with Food & Beverage Director(s) to develop all kitchen budgets. Maintain close liaison between the kitchen and other departments. Recommend and execute approved programs that improve service and product quality. Execute other projects as assigned by management. Kitchen Team Management Recruit new kitchen staff when necessary. Deliver training of all new kitchen staff. Schedule kitchen staff according to staffing matrix. Adhere to performance management guidelines. Recommend appropriate compensation packages. Provide and direct development/career growth plans for each kitchen staff member. Provide performance reviews of all full-time kitchen staff. Recommend the promotion of kitchen staff members. Develop positive working relationships with other department heads and peers. Help develop and execute shipmate incentive programs. Guest Service Resolve guest service issues, in conjunction with the on-duty Restaurant Manager. Implement and maintain effective safety programs. Maintain high standards of sanitation. Administration Monitor and control all costs associated with the kitchen operation. Ensure adequate stock by conducting accurate inventories. Purchase all food products and cleaning supplies according to established procedures. Recommend cost savings that are consistent with company objectives. Process all invoices in a timely manner. Administer payroll system. Maintain food, suppliers and equipment purchasing systems. Schedule kitchen staff work periods for maximum payroll efficiency. Ensure compliance with health requirements. Responsible for overall food quality reporting. Other duties as assigned. Requirements & Qualifications: High school diploma or equivalent required. Minimum of ten (10) years of total kitchen experience. Five (5) years' kitchen management experience. Knowledge of health department sanitation codes. Must have ServSafe Certification. Proper food handling & preparation procedures. Ability to read, write, and speak English. Ability to communicate effectively. Able to manage multiple priorities/tasks. Ability to establish and maintain effective working relationships. Finger/hand dexterity to operate food machinery. Grasp, lift and/or carry up to 200 lbs. Able to work in confined spaces and extreme temperature ranges. Stand, walk, and/or sit continuously. Hearing and visual ability to observe and detect signs of emergency situations. Proficient computer skills including Microsoft Office applications. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. We believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based on race, color, religion, national origin, sex, age, sexual orientation, gender identity, or other characteristics prohibited by applicable law. #J-18808-Ljbffr