cyberThink
Network Support Specialist - Hybrid
cyberThink, Harrisburg, Pennsylvania, us, 17124
Job Description:
As a Network Support Specialist, the selected candidate will be responsible for providing technical support for planning, designing, maintaining, and integrating local and wide area network infrastructure and will have input into the edge networking architecture deployed throughout the Enterprise. The selected candidate must be able to communicate well and needs to be a highly technical and eager individual with numerous years of experience in a large environment. CCNA and CCNP certificates or higher are preferred, but candidates with demonstrable levels of commensurate hands-on experience will be considered.
Key Responsibilities:
Install, configure, maintain, and manage network infrastructure, including switches, routers, firewalls, SD-WAN edge appliances, wireless systems, and associated hardware/software. Perform network monitoring, testing, troubleshooting, and issue resolution using industry-standard tools. Support LAN/WAN architecture planning and design, including bandwidth analysis, capacity planning, and network schematics. Assist in executing network deployments and upgrades while supporting change management efforts within the edge networking group. Document network configurations, updates, and enhancements using Visio diagrams and other tools. Participate in evaluating and recommending new and emerging technologies during hardware refresh cycles. Provide tier-2 support for widespread events and incidents to ensure quick resolution of network-related issues. Collaborate with internal teams, vendors, and business partners to resolve complex network problems effectively. Ensure networks comply with established security requirements and configuration standards. Maintain knowledge of routing protocols, network monitoring tools, and automation processes.
Required Skills, Experiences, Education, and Competencies:
Proven experience with network switching, routing, and configurations (4-5 years required). Hands-on knowledge of network management tools for testing, monitoring, and issue resolution (3-4 years required). Certification in CCNA or equivalent networking expertise (2-3 years desired). Advanced knowledge of CCNP standards and implementations (1-3 years beneficial). Experience with SD-WAN technologies and configurations (2 years beneficial). Proficiency in creating and interpreting network schematics and Visio diagrams. Strong troubleshooting skills with the ability to resolve complex network problems. Effective communication skills to work with internal teams, vendors, and stakeholders. Ability to assess and plan network capacity, deployments, and enhancements. Familiarity with change management practices and IT service management platforms, such as ServiceNow.
The hourly range for roles of this nature are $40.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
Key Responsibilities:
Install, configure, maintain, and manage network infrastructure, including switches, routers, firewalls, SD-WAN edge appliances, wireless systems, and associated hardware/software. Perform network monitoring, testing, troubleshooting, and issue resolution using industry-standard tools. Support LAN/WAN architecture planning and design, including bandwidth analysis, capacity planning, and network schematics. Assist in executing network deployments and upgrades while supporting change management efforts within the edge networking group. Document network configurations, updates, and enhancements using Visio diagrams and other tools. Participate in evaluating and recommending new and emerging technologies during hardware refresh cycles. Provide tier-2 support for widespread events and incidents to ensure quick resolution of network-related issues. Collaborate with internal teams, vendors, and business partners to resolve complex network problems effectively. Ensure networks comply with established security requirements and configuration standards. Maintain knowledge of routing protocols, network monitoring tools, and automation processes.
Required Skills, Experiences, Education, and Competencies:
Proven experience with network switching, routing, and configurations (4-5 years required). Hands-on knowledge of network management tools for testing, monitoring, and issue resolution (3-4 years required). Certification in CCNA or equivalent networking expertise (2-3 years desired). Advanced knowledge of CCNP standards and implementations (1-3 years beneficial). Experience with SD-WAN technologies and configurations (2 years beneficial). Proficiency in creating and interpreting network schematics and Visio diagrams. Strong troubleshooting skills with the ability to resolve complex network problems. Effective communication skills to work with internal teams, vendors, and stakeholders. Ability to assess and plan network capacity, deployments, and enhancements. Familiarity with change management practices and IT service management platforms, such as ServiceNow.
The hourly range for roles of this nature are $40.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.