Kennesaw State University
Academic Advising Manager, Coles
Kennesaw State University, Kennesaw, Georgia, us, 30156
About Us
Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia . Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Job Summary
Aligned with institutional and college-level leadership in supporting, developing, and leading advising initiatives for KSU's undergraduate population. Provides direct supervision to the assigned departmental advising team which includes their professional training and development. Collaborates frequently with academic departments and campus partners to support the procedures and processes necessary for students. Supports the success of students in meeting academic and graduation goals.
Responsibilities
KEY RESPONSIBILITIES: 1. Provides comprehensive academic advising services to assigned student population 2. Assists with the identification, organization, and execution of retention and graduation rate-impacting initiatives to support student progression 3. Prepares and updates advisement materials to assist in the progression of students along with the knowledge of advisement staff 4. Creates, implements, and participates in events and initiatives to support the retention, progression, and graduation of students 5. Assists with the assessment of services and programs provided to students within the advising office 6. Supervises and evaluates assigned academic advising staff 7. Ensures high quality performance, professionalism, and customer service standards of advising staff through regular training and development 8. Provides guidance to academic advisors undertaking these initiatives to ensure timely completion 9. Collaborates with leadership, Academic Advising Centers, departments, faculty and campus partners to foster student success and positive working relationships 10. Represents the assigned college on appropriate campus committees 11. Assists with the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc. 12. Provides second level oversight of retention, progression, and graduation of students within assigned populations, and offers proactive outreach communications for students who may benefit from timely advising interventions
Required Qualifications
Educational Requirements Bachelor's degree from an accredited institution of higher education in a related field
Required Experience Five (5) years of experience as an academic advisor
Preferred Qualifications
Additional Preferred Qualifications Demonstrated proficiency in academic advising as evidenced by the peer, supervisor, and student evaluations, as well as student success systems and tools
Preferred Educational Qualifications Advanced degree from an accredited institution of higher education in related field
Knowledge, Skills, & Abilities
ABILITIES Able to access confidential student information Able to interact effectively with students Participates in ongoing professional development activities that enhance academic advising outcomes Able to gather information from the originating institution or KSU department to assist the proper completion of a valid and purposeful academic plan. Able to work evenings and weekends to support College initiatives, events and /or activities Able to handle multiple tasks or projects at one-time meeting assigned deadlines
KNOWLEDGE Participates in ongoing professional development activities that enhance academic advising outcomes
SKILLS Excellent interpersonal, initiative, teamwork, problem-solving, organization, communication (verbal and written), time management, project management, and presentation skills Demonstrated proficiency in academic advising as evidenced by the peer, supervisor, and student evaluations, as well as advising systems and tools Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu
Other Information
This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time This position does not require security clearance.
Background Check
Standard Enhanced Education
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia . Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Job Summary
Aligned with institutional and college-level leadership in supporting, developing, and leading advising initiatives for KSU's undergraduate population. Provides direct supervision to the assigned departmental advising team which includes their professional training and development. Collaborates frequently with academic departments and campus partners to support the procedures and processes necessary for students. Supports the success of students in meeting academic and graduation goals.
Responsibilities
KEY RESPONSIBILITIES: 1. Provides comprehensive academic advising services to assigned student population 2. Assists with the identification, organization, and execution of retention and graduation rate-impacting initiatives to support student progression 3. Prepares and updates advisement materials to assist in the progression of students along with the knowledge of advisement staff 4. Creates, implements, and participates in events and initiatives to support the retention, progression, and graduation of students 5. Assists with the assessment of services and programs provided to students within the advising office 6. Supervises and evaluates assigned academic advising staff 7. Ensures high quality performance, professionalism, and customer service standards of advising staff through regular training and development 8. Provides guidance to academic advisors undertaking these initiatives to ensure timely completion 9. Collaborates with leadership, Academic Advising Centers, departments, faculty and campus partners to foster student success and positive working relationships 10. Represents the assigned college on appropriate campus committees 11. Assists with the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc. 12. Provides second level oversight of retention, progression, and graduation of students within assigned populations, and offers proactive outreach communications for students who may benefit from timely advising interventions
Required Qualifications
Educational Requirements Bachelor's degree from an accredited institution of higher education in a related field
Required Experience Five (5) years of experience as an academic advisor
Preferred Qualifications
Additional Preferred Qualifications Demonstrated proficiency in academic advising as evidenced by the peer, supervisor, and student evaluations, as well as student success systems and tools
Preferred Educational Qualifications Advanced degree from an accredited institution of higher education in related field
Knowledge, Skills, & Abilities
ABILITIES Able to access confidential student information Able to interact effectively with students Participates in ongoing professional development activities that enhance academic advising outcomes Able to gather information from the originating institution or KSU department to assist the proper completion of a valid and purposeful academic plan. Able to work evenings and weekends to support College initiatives, events and /or activities Able to handle multiple tasks or projects at one-time meeting assigned deadlines
KNOWLEDGE Participates in ongoing professional development activities that enhance academic advising outcomes
SKILLS Excellent interpersonal, initiative, teamwork, problem-solving, organization, communication (verbal and written), time management, project management, and presentation skills Demonstrated proficiency in academic advising as evidenced by the peer, supervisor, and student evaluations, as well as advising systems and tools Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu
Other Information
This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time This position does not require security clearance.
Background Check
Standard Enhanced Education
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf