Qwalifize LLC
Technical Product Support Analyst
Qwalifize LLC, Tallahassee, Florida, us, 32318
Type:
Contract
Full Time or Part Time:
Full-Time Pay Rate:
TBD Location:
Tallahassee, FL Language Requirements: Write, read, and speak English fluently. Language Preferences:
N/A Job Overview:
This is an intermediate professional level role. Works independently or on multiple projects as a project team member, occasionally as a project leader. Works on small to large, complex issues/projects that require increased skill in multiple technical environments and knowledge of one or more specific technical products. May coach more junior staff. In this role you will be responsible for providing post-sales technical product support. This includes, but is not limited to, analyzing customers’ business needs and developing technical requirements, preparing technical responses to Requests for Quotes (RFQs), configuring integrated solutions to meet customer needs and implementing client solutions. May act as a primary point of contact between customer’s technical staff and the enterprise’s development/engineering organization. Serves as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise’s products. And other duties as assigned. Experience Requirements: A minimum of 4 years of high-tech industry and/or IT work experience in product engineering, development and/or support functions. Experience Preferences: TBD Physical Requirements: Ability to lift light equipment or materials, generally up to 30-50 pounds. Adequate vision to perform tasks effectively, including close and distance work. Good hearing ability to effectively communicate and respond to auditory cues. Education Requirements Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Education Preferences: TBD Training Schedule: TBD Schedule: TBD Dress Code:
Business Casual Benefits: Medical Insurance Dental Insurance Vision Insurance PTO (Paid Time Off) Additional Information: Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, ifnecessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.
Full-Time Pay Rate:
TBD Location:
Tallahassee, FL Language Requirements: Write, read, and speak English fluently. Language Preferences:
N/A Job Overview:
This is an intermediate professional level role. Works independently or on multiple projects as a project team member, occasionally as a project leader. Works on small to large, complex issues/projects that require increased skill in multiple technical environments and knowledge of one or more specific technical products. May coach more junior staff. In this role you will be responsible for providing post-sales technical product support. This includes, but is not limited to, analyzing customers’ business needs and developing technical requirements, preparing technical responses to Requests for Quotes (RFQs), configuring integrated solutions to meet customer needs and implementing client solutions. May act as a primary point of contact between customer’s technical staff and the enterprise’s development/engineering organization. Serves as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise’s products. And other duties as assigned. Experience Requirements: A minimum of 4 years of high-tech industry and/or IT work experience in product engineering, development and/or support functions. Experience Preferences: TBD Physical Requirements: Ability to lift light equipment or materials, generally up to 30-50 pounds. Adequate vision to perform tasks effectively, including close and distance work. Good hearing ability to effectively communicate and respond to auditory cues. Education Requirements Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Education Preferences: TBD Training Schedule: TBD Schedule: TBD Dress Code:
Business Casual Benefits: Medical Insurance Dental Insurance Vision Insurance PTO (Paid Time Off) Additional Information: Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, ifnecessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.