Qwalifize LLC
ERP Systems Support Specialist
Qwalifize LLC, Tallahassee, Florida, us, 32318
Type:
Contract
Full Time or Part Time:
Full-Time Pay Rate:
TBD Location:
Tallahassee, FL Language Requirements: Write, read, and speak English fluently. Language Preferences:
N/A Job Overview:
This is an intermediate professional level role. You will work on multiple projects as a project team member, occasionally as a technical leader. Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior technical staff.
In this role you will serve as single point-of-contact for end-users after Power Users have assisted end-users. Performs problem identification and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Escalates Tier 2 problems to appropriate support (e.g., technical experts or process experts). Maintains history reports, identifies and addresses re-occurring problems, and assists in the development and execution of ERP and business process best practices across the organization. Performs basic fixes and data maintenance. May develop on-line help and update systems support help scripts. This position is very similar in responsibilities and tasks to a help desk position, but the impact to the organization due to errors is more significant. This position requires more advanced training than a similar help desk position. And other duties as assigned. Experience Requirements: A minimum of 3 years of business and/or ERP experience. Experience Preferences: TBD Physical Requirements: Ability to lift light equipment or materials, generally up to 30-50 pounds. Adequate vision to perform tasks effectively, including close and distance work. Good hearing ability to effectively communicate and respond to auditory cues. Education Requirements: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Education Preferences: TBD Training Schedule: TBD Schedule: TBD Dress Code:
Business Casual Benefits: Medical Insurance Dental Insurance Vision Insurance PTO (Paid Time Off) Additional Information: Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, ifnecessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.
Full-Time Pay Rate:
TBD Location:
Tallahassee, FL Language Requirements: Write, read, and speak English fluently. Language Preferences:
N/A Job Overview:
This is an intermediate professional level role. You will work on multiple projects as a project team member, occasionally as a technical leader. Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior technical staff.
In this role you will serve as single point-of-contact for end-users after Power Users have assisted end-users. Performs problem identification and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Escalates Tier 2 problems to appropriate support (e.g., technical experts or process experts). Maintains history reports, identifies and addresses re-occurring problems, and assists in the development and execution of ERP and business process best practices across the organization. Performs basic fixes and data maintenance. May develop on-line help and update systems support help scripts. This position is very similar in responsibilities and tasks to a help desk position, but the impact to the organization due to errors is more significant. This position requires more advanced training than a similar help desk position. And other duties as assigned. Experience Requirements: A minimum of 3 years of business and/or ERP experience. Experience Preferences: TBD Physical Requirements: Ability to lift light equipment or materials, generally up to 30-50 pounds. Adequate vision to perform tasks effectively, including close and distance work. Good hearing ability to effectively communicate and respond to auditory cues. Education Requirements: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Education Preferences: TBD Training Schedule: TBD Schedule: TBD Dress Code:
Business Casual Benefits: Medical Insurance Dental Insurance Vision Insurance PTO (Paid Time Off) Additional Information: Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, ifnecessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.