Academic Resource Center Director (HEO)

Academic Resource Center Director (HEO) POSITION DETAILS Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students. Reporting to the Senior Director of Academic Programs in Enrollment Management, the Director of the ISSP will assume total responsibility for and leadership of the growing academic support programs in the ISSP. In the past three years, the ISSP has acquired oversight for the institutionalization of the Title V Supplemental Instruction Program and the implementation of the new Academic Coaching Program, resulting in a 23% increase in the number of students served. Responsibilities

Oversight and supervision of the PT professional coordinators for ISSP's two new programs: Supplemental Instruction and Academic Coaching. Launch new academic support modalities and technologies, including expanding online academic support services. Institute and plan for support of the College's burgeoning graduate programs. Develop targeted support services for special programs including the Freshman College, Adult Degree, and international students. Facilitate and oversee the implementation of the Program's strategic plan supporting student success, retention, and graduation initiatives. Direct the comprehensive assessment and evaluation plan for the Program to ensure attainment of strategic goals. Coordinate collaborative activities with campus stakeholders to support services for students across majors. Strategically manage the Program's budgets and ensure adherence to financial guidelines. Ensure the program maintains and renews its 5-year national program certification. QUALIFICATIONS

Bachelor's degree and eight years of related experience required. CUNY TITLE OVERVIEW

Directs curriculum development and operations of a learning resource center. Designs, implements and monitors a comprehensive student support program based on targeted academic resources. Administers all curricular, administrative, and financial aspects of the center. Performs outcomes assessment and creates strategic plans. Ensures ongoing faculty and staff development to support high-quality student services delivery. Manages annual budget and develops proposals for expanded center funding. Cultivates and maintains strategic partnerships; serves as primary liaison to faculty and administrators. Manages professional, instructional, and clerical staff. Performs related duties as assigned. COMPENSATION AND BENEFITS

Salary commensurate with education and experience, $129,310. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Candidates must attach a resume, cover letter, and three professional references. CLOSING DATE

January 29, 2025 EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans, and women to apply. At CUNY, Italian Americans are also included among our protected groups.

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