The New York Mets
Account Executive, Group Sales
The New York Mets, Queens, New York, United States
Job Description:
Summary:
Group Services Account Executives will be responsible for the developing relationships with all of our group and hospitality accounts and growing these accounts year-over-year. Account Executives will be tasked with overseeing a large book of business and maximizing opportunities with all group accounts. Also, AE's will be responsible for new business development initiatives and will have ability to sell a full menu of Mets ticket offerings (seasons, suites and groups).
Essential Duties & Responsibilities: Responsible for, but not limited to, upselling, cross-selling and retaining group sales book of business.
Ensuring all group leaders are well communicated to in regards to their group event, and are fully aware of all details pertaining to the group package purchased.
Learning more about group and identifying ways to grow the account base each year.
Utilize Fan Experience Packages to enhance group experiences and help strengthen relationships with group leaders.
Continually follow up pre and post event to ensure group leader's event was well executed and group had excellent experience at Citi Field.
Meet and exceed established weekly, monthly and annual sales goals.
Aggressively build new relationships by self-prospecting and cold calling, including B2B, schools, camps, youth baseball leagues and other true groups.
Generate out of office as well as in Citi Field "face-to-face" meetings to create new opportunities with current group accounts as well as prospects in the following categories: top area businesses, schools, churches, youth baseball organizations, etc.
Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.
Game day activities include visiting all group accounts and assisting with any sales related responsibilities (such as our Fan Experience Packages).
Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
Participate and contribute to daily or weekly sales team meetings and game-day duties.
Qualifications:
Successful sales experience regardless of previous industry.
Strong organizational and time-management skills.
Excellent oral and written communication, customer service and problem solving skills.
Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.
Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com ProVenue).
Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays.
Availability to work flexible hours including nights, weekends and holidays.
The above information is intended to describe the general nature, type, and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The individual selected may perform other related duties as assigned or requested.
The New York Mets recognize the importance of a diverse workforce and value the unique qualities individuals of various backgrounds and experiences can offer to the Organization. Our continued success depends heavily on the quality of our workforce. The Organization is committed to providing employees with the opportunity to develop to their fullest potential.
Salary Range:
$55,000-$63,000
For technical reasons, we strongly advise to not use an .edu email address when applying. Thank you very much.
Summary:
Group Services Account Executives will be responsible for the developing relationships with all of our group and hospitality accounts and growing these accounts year-over-year. Account Executives will be tasked with overseeing a large book of business and maximizing opportunities with all group accounts. Also, AE's will be responsible for new business development initiatives and will have ability to sell a full menu of Mets ticket offerings (seasons, suites and groups).
Essential Duties & Responsibilities: Responsible for, but not limited to, upselling, cross-selling and retaining group sales book of business.
Ensuring all group leaders are well communicated to in regards to their group event, and are fully aware of all details pertaining to the group package purchased.
Learning more about group and identifying ways to grow the account base each year.
Utilize Fan Experience Packages to enhance group experiences and help strengthen relationships with group leaders.
Continually follow up pre and post event to ensure group leader's event was well executed and group had excellent experience at Citi Field.
Meet and exceed established weekly, monthly and annual sales goals.
Aggressively build new relationships by self-prospecting and cold calling, including B2B, schools, camps, youth baseball leagues and other true groups.
Generate out of office as well as in Citi Field "face-to-face" meetings to create new opportunities with current group accounts as well as prospects in the following categories: top area businesses, schools, churches, youth baseball organizations, etc.
Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.
Game day activities include visiting all group accounts and assisting with any sales related responsibilities (such as our Fan Experience Packages).
Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
Participate and contribute to daily or weekly sales team meetings and game-day duties.
Qualifications:
Successful sales experience regardless of previous industry.
Strong organizational and time-management skills.
Excellent oral and written communication, customer service and problem solving skills.
Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.
Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com ProVenue).
Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays.
Availability to work flexible hours including nights, weekends and holidays.
The above information is intended to describe the general nature, type, and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The individual selected may perform other related duties as assigned or requested.
The New York Mets recognize the importance of a diverse workforce and value the unique qualities individuals of various backgrounds and experiences can offer to the Organization. Our continued success depends heavily on the quality of our workforce. The Organization is committed to providing employees with the opportunity to develop to their fullest potential.
Salary Range:
$55,000-$63,000
For technical reasons, we strongly advise to not use an .edu email address when applying. Thank you very much.