InfoPeople
Senior Business Process Reengineer
InfoPeople, Long Island City, New York, United States, 11101
Job Duties:
Collaborate with the project management team, the Division of Information Technology, and all impacted stakeholders from Human Resources and other business units to drive root cause analysis and develop corrective actions and preventive measures.
Conduct detailed proactive analysis and evaluation of existing Human Resources business processes and process changes, identifying areas for improvement in operational workflows and recommend appropriate business reengineering solutions.
Create process maps and flowcharts to help stakeholders visualize and understand recommended process changes.
Document system and data flow to recommend integration optimizations.
Design and prioritize process optimization strategies to enhance efficiency, reduce time lags, eliminate bottlenecks, and improve the experience of Human Resources, Job Candidates, and Agency Staff.
Track business process reengineering performance against identified opportunities and KPIs (both efficiencies and growth) in conjunction with executive leadership and project management team.
Recommend priorities for process change implementation and training.
Lead process validation activities, including protocol development, execution, documentation, ensuring compliance with regulatory requirements.
Create reports to document process status and changes.
Develop professional presentations to display gap analysis and recommendations to stakeholders, Steering Committee, and other agency leadership as needed.
Report progress, work plan, and roadblocks to project team.
Stay up to date with the latest advances in process engineering technologies, methodologies, and best practices.
Research and apply most current Human Resources Industry standards to modernize processes where appropriate.
Qualifications and Requirements:
Bachelor's degree in Business Administration, Human Resources Management, Health Information Technology, Computer Science, or a relevant field. 5 years of proven experience as a process engineer or change agent, including Human Resources reengineering projects. Proven experience with projects using Human Resources Information Systems. Skill in translating analytics and statistics to marketing-style presentations and documentation. Expert understanding of data flows, system flows, and software integrations. Strong knowledge of business analysis and process optimization tools and techniques. Excellent analytical skills. Proven ability to identify, assess, and solve problems. Proficient in process analysis, process modelling. Excellent problem-solving and analytical skills with the ability to identify and resolve complex process issues. Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to prioritize tasks and meet deadlines.
Bachelor's degree in Business Administration, Human Resources Management, Health Information Technology, Computer Science, or a relevant field. 5 years of proven experience as a process engineer or change agent, including Human Resources reengineering projects. Proven experience with projects using Human Resources Information Systems. Skill in translating analytics and statistics to marketing-style presentations and documentation. Expert understanding of data flows, system flows, and software integrations. Strong knowledge of business analysis and process optimization tools and techniques. Excellent analytical skills. Proven ability to identify, assess, and solve problems. Proficient in process analysis, process modelling. Excellent problem-solving and analytical skills with the ability to identify and resolve complex process issues. Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to prioritize tasks and meet deadlines.