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United Software Group

Junior SRE

United Software Group, Grand Rapids, MI, United States


Role: Junior - SRE - B2
Work location: GRAND RAPIDS, MI (Onsite)

JD

Qualifications

Experience building, enhancing, or supporting dashboards built with Dynatrace

Experience identifying typical issues with integrated systems

Good technical communication skills

Experience troubleshooting issues

Ability to collaborate with technical teams to enhance dashboards

Experience with improvement activities is beneficial

Experience with application development or support helpful

Knowledge of scripting languages is a plus

ITIL knowledge is helpful

2 - 4 years of IT experience

Duties

Review and understand existing dashboards built using Dynatrace

Enhance existing Dynatrace dashboards

Determine additional items to added to the dashboards to prevent system issues or identify them quickly

Identify possible improvements to the dashboards, systems, or support processes

With Regards,

Preeti Srivastava

Phone: 614-495-9222 Ext 421

Email: preeti.s@usgrpinc.com

USG Inc.

HQ: 6000 Venture Dr,

Ste C-D, Dublin, Ohio 43017

www.usgrpinc.com

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