Samsung HVAC America, LLC
Business Intelligence Analyst
Samsung HVAC America, LLC, Roanoke, Texas, United States, 76299
Bilingual Business Intelligence Analyst
Reports to:
Senior Business Analyst
Location:
Roanoke, Texas (onsite Monday through Thursday weekly)
Travel Required:
up to 10% travel both domestic and international travel to Korea required
Language Requirement:
fluency in Korean (both speaking and writing) required
Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers.
Role Overview:
The Business Intelligence Analyst will collect, analyze, and report both internal and external data to support and develop internal strategies. This involves direct collaboration with Sales, Marketing, Operations, and Samsung's HQ. Additional responsibilities include forecasting sales, collecting pipeline data, measuring Sales KPIs, reporting on customer status, and ensuring data alignment internally and with HQ.
Team Purpose & Mission:
To maximize business opportunities by providing in-depth market insights and data-driven analysis to support informed decision-making, enhance competitiveness, and contribute to the company's growth in the HVAC industry
Responsibilities: Collect information from internal sources and develop insights for Senior Business Analyst and other business development leaders Responsible for supporting daily forecast with the sales leadership Develop strategic recommendation to support Leadership as requested Manage ongoing data to support the sales team, including compiling and analyzing forecasting data on a weekly, monthly, quarterly, and annual basis Define, monitor, and manage individual metrics for the sales team Present findings and insights to leaders, providing recommendations for program enhancements Develop Ad-Hoc reports for Leadership Team Support the team in areas defined by Sales department leads, as needed Conducting market and pricing analysis to identify trends and to then develop strategies for product positioning Qualification Requirements:
Bachelor's degree required in a related business field (Business Administration, Engineering, Economics, Mathematics, or Statistics), Master's degree preferred A minimum of 2+ years of experience in a relatable role that involved business analysis and process improvement (equivalent combination of education and experience acceptable) Bilingual / fluency in both English and Korean required (both verbal and written skills are crucial for effective reporting to leadership teams in the US and Korea) Demonstrated competency in both oral and written modes for internal and external personnel at all levels (in English & Korean) Experience working as part of a multi-function project team, including interacting and following-up with multiple stakeholders including but not limited to program leaders, process owners, executive leaders, and department staff, etc. Experience in data gathering, data cleaning, statistical analysis, and data visualization Use statistical techniques, regression analysis, and forecasting methods to evaluate campaign performance and provide data-driven optimization recommendations Ability to communicate effectively, both verbally and in writing, and the ability to complete requests successfully against established timelines with minimal supervision Strong internal customer service focus, with the ability to interpret and summarize data to help achieve strategic and operational goals Strong grasp of statistical concepts and techniques with analytical and problem-solving skills Intermediate to advance proficiency in MS Office Suite, with strong emphasis in Excel (pivot tables, Vlook ups) and PowerPoint Power BI experience preferred but not required Superior project management, time management skills, and collaboration skills Ability to travel as needed both domestic and international
Samsung Lennox HVAC North America, LLC. Is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reports to:
Senior Business Analyst
Location:
Roanoke, Texas (onsite Monday through Thursday weekly)
Travel Required:
up to 10% travel both domestic and international travel to Korea required
Language Requirement:
fluency in Korean (both speaking and writing) required
Headquartered in Roanoke, TX, Samsung Lennox HVAC North America is a leader in innovative heating and cooling solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers.
Role Overview:
The Business Intelligence Analyst will collect, analyze, and report both internal and external data to support and develop internal strategies. This involves direct collaboration with Sales, Marketing, Operations, and Samsung's HQ. Additional responsibilities include forecasting sales, collecting pipeline data, measuring Sales KPIs, reporting on customer status, and ensuring data alignment internally and with HQ.
Team Purpose & Mission:
To maximize business opportunities by providing in-depth market insights and data-driven analysis to support informed decision-making, enhance competitiveness, and contribute to the company's growth in the HVAC industry
Responsibilities: Collect information from internal sources and develop insights for Senior Business Analyst and other business development leaders Responsible for supporting daily forecast with the sales leadership Develop strategic recommendation to support Leadership as requested Manage ongoing data to support the sales team, including compiling and analyzing forecasting data on a weekly, monthly, quarterly, and annual basis Define, monitor, and manage individual metrics for the sales team Present findings and insights to leaders, providing recommendations for program enhancements Develop Ad-Hoc reports for Leadership Team Support the team in areas defined by Sales department leads, as needed Conducting market and pricing analysis to identify trends and to then develop strategies for product positioning Qualification Requirements:
Bachelor's degree required in a related business field (Business Administration, Engineering, Economics, Mathematics, or Statistics), Master's degree preferred A minimum of 2+ years of experience in a relatable role that involved business analysis and process improvement (equivalent combination of education and experience acceptable) Bilingual / fluency in both English and Korean required (both verbal and written skills are crucial for effective reporting to leadership teams in the US and Korea) Demonstrated competency in both oral and written modes for internal and external personnel at all levels (in English & Korean) Experience working as part of a multi-function project team, including interacting and following-up with multiple stakeholders including but not limited to program leaders, process owners, executive leaders, and department staff, etc. Experience in data gathering, data cleaning, statistical analysis, and data visualization Use statistical techniques, regression analysis, and forecasting methods to evaluate campaign performance and provide data-driven optimization recommendations Ability to communicate effectively, both verbally and in writing, and the ability to complete requests successfully against established timelines with minimal supervision Strong internal customer service focus, with the ability to interpret and summarize data to help achieve strategic and operational goals Strong grasp of statistical concepts and techniques with analytical and problem-solving skills Intermediate to advance proficiency in MS Office Suite, with strong emphasis in Excel (pivot tables, Vlook ups) and PowerPoint Power BI experience preferred but not required Superior project management, time management skills, and collaboration skills Ability to travel as needed both domestic and international
Samsung Lennox HVAC North America, LLC. Is committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.